Outstanding Customer Experience Jobs in USA

573,870 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Sr. Strategic Operations Program Manager - Banking

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning. The role involves partnering with various teams to drive company priorities and create value for internal teams, external partners, and users of Mercury's products and services.

Staff Data Scientist - Search & Personalization

Company: Airbnb

Location: USA

Posted Nov 30, 2024

Airbnb is looking for talented Data Scientists to join their Search and Personalization Data Science team. The team works on building a world-class search experience for guests, and the role involves developing and evaluating specialized models to power the recommendation platform.

Operations Data Support Specialist

Company: Restaurant365

Location: USA

Posted Nov 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for an Operations Data Support Specialist to assist in maintaining data integrity, managing customer inventory, and supporting day-to-day operations.

Senior Digital Marketing Manager

Company: FireMon

Location: USA

Posted Nov 30, 2024

The job posting is seeking a Senior Digital Marketing Manager to lead and execute digital marketing strategies, with a focus on content marketing, SEO, paid media, and conversion rate optimization. The ideal candidate will have technical expertise and experience in managing SEO agencies and delivering measurable results.

Senior Technical Accountant

Company: HubSpot

Location: USA

Posted Nov 30, 2024

HubSpot is looking for a senior technical accountant to join their accounting team. The role involves ensuring compliance with US GAAP, assessing lease contracts, and preparing financial reports. The company offers a competitive cash compensation range and a range of benefits.

Senior Manager - Product and Sales Strategy

Company: Coalition, Inc.

Location: USA

Posted Nov 30, 2024

The job posting is looking for a dynamic and results-driven sales professional to lead the nationwide insurance product and sales strategy. The role requires a strategic thinker with deep expertise in the Cyber insurance market and a passion for driving revenue growth.

Team Leader, Engineering - Save Group

Company: Rocket Money

Location: USA

Posted Nov 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services that save them time and money. The company is looking for Engineering Leaders to help users save money while growing a healthy and engaged team of full-stack engineers.

Sr. Data Engineer

Company: Clear Capital | CubiCasa

Location: USA

Posted Nov 30, 2024

Clear Capital is seeking a Senior Data Engineer to help build the future of real estate data. The role involves working with a team to develop and implement systems that leverage structured and unstructured data to deliver data and data science solutions at scale.

Senior Product Manager

Company: Updater

Location: USA

Posted Nov 30, 2024

The job posting is seeking an experienced Senior Product Manager to join the MoveHQ team and drive the success of product initiatives. The ideal candidate will have expertise in working within regulated industries, ensuring compliance standards, and delivering exceptional value to users.

Senior Associate - Corporate Development

Company: General Motors

Location: USA

Posted Nov 30, 2024

The job description is for a Corporate Development team role at General Motors, responsible for developing and maintaining relationships with external partners, analyzing and executing strategic acquisitions and investments. The role requires a bachelor's degree, 3 years of experience, and skills in financial modeling, analysis, and project management.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Nov 30, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Senior Product Manager to champion their Magnet Review product, which helps uncover the truth and protect the innocent.

Senior Director - HRBP, R&D

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is seeking a Senior Director HR Business Partner to partner with their RampD organization and support their Chief Product Officer. The role involves developing and executing HR strategies, leading a small team, and collaborating with other teams to deliver business impact.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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