Outstanding Customer Experience Jobs in USA

573,870 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Senior Manager, Data Analytics

Company: Oscar

Location: USA

Posted Nov 29, 2024

Oscar Health is hiring a Senior Manager Network Analytics to join their Data team. The role involves evaluating and enhancing network performance through data analysis to ensure cost-effective and high-quality care for members. The position requires frequent interaction with senior management and executives across the organization.

Lead ML Infra Engineer - Machine Learning & Data Infrastructure

Company: Upwork

Location: USA

Posted Nov 29, 2024

Upwork is a work marketplace that enables companies and talent to work together. The company is looking for a Lead ML Infra Engineer to design and develop infrastructure components to support machine learning initiatives.

Data and Marketing Analyst

Company: Xsolla

Location: USA

Posted Nov 29, 2024

Xsolla is looking for a Data and Marketing Analyst to provide insights to their marketing and games teams. The role involves working closely with various teams to structure quantitative questions, gather player data, and construct insightful reporting and visualizations.

Principal Software Engineer

Company: Shippo

Location: USA

Posted Nov 29, 2024

Shippo is a shipping layer of the internet, aiming to make merchants successful through world-class shipping solutions. They are seeking a Principal Software Engineer to lead the decomposition of a monolithic application into microservices, implementing best practices for testing, observability, and developer experience.

Manager/Senior Manager, Client Experience (Performance Marketing)

Company: Unlockhealth

Location: USA

Posted Nov 29, 2024

Unlock Health is seeking a Manager/Senior Manager to join their performance marketing client experience team. The ideal candidate will have a good understanding of account management principles, our clients' business needs, and our service offerings. The role involves managing client relationships, developing and driving timelines, and communicating client needs with the internal team.

Account Executive, Enterprise

Company: Emburse

Location: USA

Posted Nov 29, 2024

The job description is for an Account Executive to sell Emburse's expense management solutions to large businesses. The role requires strong sales skills, presentation skills, and the ability to understand the needs of mid-market level businesses.

Senior Frontend Engineer - React/Typescript

Company: DuckDuckGo

Location: USA

Posted Nov 29, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Frontend Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

DevOps Engineer II

Company: Jump

Location: USA

Posted Nov 29, 2024

The company is looking for a DevOps Engineer to build the infrastructure for their product, which enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans. The role involves building and maintaining CICD pipelines, automating infrastructure, and supporting product engineering teams.

Senior Visual Brand & UI Designer

Company: TeamSnap

Location: USA

Posted Nov 29, 2024

TeamSnap is a sports and communication platform that empowers its people to bring big ideas and tiny egos. They are seeking a Senior Visual Brand amp UI Designer to join their product design team. The company offers a range of benefits, including unlimited PTO, paid parental leave, and a competitive compensation package.

Growth Marketing Analyst

Company: Thistle.co

Location: USA

Posted Nov 29, 2024

Thistle is seeking a Growth Marketing Analyst to develop and execute a comprehensive growth marketing strategy, leveraging data-driven decision making to optimize marketing performance and expand the customer base.

Principal Engineering Manager

Company: ExtraHop

Location: USA

Posted Nov 29, 2024

ExtraHop offers a high-energy environment where people collaborate on industry-leading technology and develop their individual growth. As a Principal Engineering Manager, you will drive product initiatives, attract and cultivate a great engineering team, and maintain technical leadership in the industry.

Principal Product Manager

Company: Seismic Software

Location: USA

Posted Nov 29, 2024

Seismic is a rapidly growing company that is the global leader in sales enablement. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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