Outstanding Customer Experience Jobs in USA

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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.

Associate Solutions Consultant

Company: Figma

Location: USA

Posted Dec 06, 2025

Figma is seeking a solutions consultant to support their commercial segment and drive growth within the region. The role involves partnering with sales teams, building relationships, addressing security concerns, and creating content to delight customers. The ideal candidate should have 2+ years of experience in presales and postsales, excellent communication skills, and familiarity with the enterprise SaaS ecosystem.

Software Engineer - Deployment Infrastructure

Company: Vercel

Location: USA

Posted Dec 06, 2025

The role is a Senior Infrastructure Engineer position on the CICD team at Vercel. The engineer will own and evolve the infrastructure that powers Vercel's build and deployment lifecycle, design and operate high-performance microservices, lead projects end-to-end, collaborate across teams, shape the long-term vision of CICD, participate in the oncall rotation, contribute to the open-source community, and write clean, efficient, tested, and well-documented code. The ideal candidate has 6+ years of experience designing, building, and operating backend applications and distributed systems at scale, strong proficiency in JavaScript/TypeScript, cloud infrastructure (AWS), and infrastructure as code (Terraform), a track record of end-to-end ownership, skilled at cross-team collaboration, comfortable setting direction and defining architectural standards, experienced in mentoring and elevating others, and curious, eager to learn, and motivated to push the boundaries of modern software development.

Sr. Staff Software Engineer - Pay Group Engineering

Company: Gusto, Inc.

Location: USA

Posted Dec 06, 2025

Gusto is hiring experienced engineers to join their teams working on core platform capabilities, improving existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code that powers core experiences. The Payroll team is the beating heart of Gusto's business, ensuring employees are paid accurately and on time while maintaining compliance with complex regulations.

Data Scientist L4/L5 - Identity DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix seeks data scientists to enhance commerce experiences, offering competitive salaries, comprehensive benefits, and a focus on diversity and innovation.

Senior Business Data Analyst - Business Analytics

Company: Grow Therapy

Location: USA

Posted Dec 06, 2025

The Senior Business Data Analyst role at Grow Therapy involves partnering with business leaders to enable data-driven decision making. The role includes defining KPIs, uncovering insights, developing dashboards, and translating data into business value. Success is measured by the impact of insights on decisions, clarity of metrics, and improvements in business outcomes.

Manager - Sales Enablement

Company: Lumos

Location: USA

Posted Dec 06, 2025

The role of Manager of Sales Enablement involves designing and running programs to improve seller readiness, message consistency, and deal execution quality. The responsibilities include building onboarding programs, launching ongoing enablement, creating field assets, enabling managers to coach, building data loops, defining indicators, partnering with Product Marketing and SE leadership, and deploying AI where appropriate. The ideal candidate should have 6+ years in sales enablement and/or B2B SaaS sales, expertise in MEDDPICC and Command of the Message frameworks, strong facilitation and storytelling skills, program and project management experience, proficiency with GTM technologies, a data-informed mindset, and the ability to build cross-functional relationships.

Analytics Engineer (L5) - Media Science DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

The text describes Netflix's global entertainment services and a job opening for a Senior Analytics Engineer. It outlines responsibilities, required skills, and company benefits, presenting a professional and informative overview of the role and organization.

Sales Strategy and Operations Manager

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken is a mission-focused crypto company seeking a Sales Strategy and Operations Manager to elevate their global sales team. The role involves driving CRM and GTM systems infrastructure, optimizing institutional GTM workflows, managing sales reporting and analytics, and supporting sales enablement. Kraken values diversity, inclusion, and crypto conviction, and is committed to industry-leading security, education, and client support.

Staff Software Engineer, Workflows - Distributed Systems

Company: Webflow

Location: USA

Posted Dec 06, 2025

Webflow is building an AI-native Digital Experience Platform as a remote-first company. They value trust, transparency, creativity, and diversity. The Workflows team is looking for a backend-leaning Staff Fullstack Engineer to lead and collaborate on implementing multiplayer branching experience, site workflows, and next-generation publishing pipelines. The role offers competitive compensation and benefits, and Webflow is committed to building an inclusive environment.

Senior Digital Strategist

Company: MissionWired

Location: USA

Posted Dec 06, 2025

MissionWired is a company that helps partners create revolutionary fundraising strategies and digital marketing campaigns for nonprofit organizations and political campaigns. They are looking for a Senior Digital Strategist with experience in digital communications, fundraising, and marketing to join their team. The role involves working with clients to assess their needs, designing and implementing cross-channel digital marketing campaigns, leading project teams, and providing top-quality customer service.

Head of Presales Engineering

Company: Lumos

Location: USA

Posted Dec 06, 2025

The role of Head of Pre Sales Engineering at Lumos involves leading and scaling the presales team, hiring and mentoring SEs, building the SE operating system, owning demo and POV strategy, partnering with sales leaders, building field assets, creating feedback loops, collaborating with RevOps, and modeling an inclusive culture. The ideal candidate should have 10+ years of B2B SaaS pre sales experience, domain fluency, proven lift in technical win rate, mastery of MEDDPICC, operational rigor, excellent communication skills, and the ability to travel as needed.

Senior Data Scientist - Consumer

Company: Reddit

Location: USA

Posted Dec 06, 2025

Reddit is hiring experienced Senior Data Scientists to join their growing Data Science team. The role involves partnering with cross-functional partners to drive product strategy, experimentation, and causal analysis. The ideal candidate will have an advanced degree in a quantitative field, expertise in SQL and programming languages, and strong technical communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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