Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Billing/Revenue Analyst (Gov Con)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A Non-Profit organization is looking for a Billing/Revenue Analyst with Government Contracting experience. The role involves preparing and submitting invoices, providing training, maintaining digital recordkeeping, and resolving customer inquiries. The analyst will also work on process improvement to lower billing cycle times and strengthen internal controls. Requirements include advanced Excel skills, experience with various types of government contracts, and manual AR invoice handling.

Travel Physical Therapist - $2,274 per week

Company: Aureus Medical Group - Therapy

Location: Parkland, Washington

Posted Jan 24, 2025

Aureus Medical Group is seeking a travel Physical Therapist for a 13-week assignment in Parkland, Washington. The position is in an outpatient setting with a supportive team and excellent pay, benefits, and bonuses. The estimated weekly income is between $2194.00-$2274.00, with an hourly rate of $16.00-$18.00. Aureus Medical Group offers a comprehensive package including a non-taxable stipend and specializes in creating ideal lifestyles for healthcare professionals.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Operations Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy, a top-ranked recruiting and consulting firm in Washington, D.C., is seeking a talented individual for administrative and general office support. The firm offers a youthful, energetic, and entrepreneurial atmosphere, providing training and team support. Primary responsibilities include HR support, administrative tasks, reformatting resumes, team assistance, and office maintenance. Qualifications include a Bachelor's degree, 1-3 years of administrative experience, proficiency in MS Office, strong computer skills, excellent customer service, and ability to handle pressure and multitask.

Clinical Psychologist Needed for Locum Tenens Coverage at Facility in Rural Washington

Company: LocumTenens.com

Location: Washington

Posted Jan 24, 2025

A correctional facility in rural Washington is hiring a Clinical Psychologist for full-time, on-site work. The schedule is Mon-Fri with 4 10-hour shifts. Travel and lodging expenses will be covered. The facility uses paper charting and requires prescriptive authority. Clinicians will have access to free services including precision job matching, rapid credentialing, concierge support, and a digital hub for assignment details.

Software Engineer for Weather Systems (remote)

Company: Element 84

Location: Washington DC

Posted Jan 24, 2025

Element 84 is a woman-owned small business specializing in geospatial data processing and software development for various sectors. They are known for their cloud-based geospatial data processing, remote sensing, and Earth science systems. The company values inclusivity, diversity, and equity, and offers flexible work schedules and parental leave. They are seeking a mid-level software engineer with expertise in the Unified Forecast System (UFS) and related applications. The ideal candidate should have a strong work ethic, excellent communication skills, and experience with Fortran, Python, and HPC technologies. The company offers competitive benefits and a positive work environment.

Per Diem Urologist (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Jan 24, 2025

Providence Medical Group is recruiting a board certified/board eligible Per Diem Urologist for temporary vacation coverage at Providence St. Peter Hospital in Olympia, Washington. The role involves providing urgent and emergent procedures. The hospital, listed as one of the top 5 Best Regional Hospitals in Washington for 2019, offers a respected family medicine residency program and has a Level III trauma center. Olympia, the location, is a southern tip of Puget Sound with abundant activities and a strong school system. Providence, the employer, is a nationally recognized healthcare organization with a mission to provide compassionate care to all, especially the poor and vulnerable.

Travel Nurse RN - Telemetry - $2,145 per week

Company: Epic Travel Staffing

Location: Seattle, Washington

Posted Jan 24, 2025

Epic Travel Staffing is currently seeking a travel nurse RN Telemetry for a 13-week assignment in Seattle, Washington. The position requires a WA/Compact License, 2 years of experience, and various certifications including BLS, ACLS, and NIH. The nurse will work 12-hour night shifts, 7p-7a, 12x3, with a staffing ratio of 1:5. The job involves managing dysrhythmias, post cardiac cath care, and neurological procedures. Epic Travel Staffing offers benefits such as Day 1 health insurance, 401(k) matching, and a referral program.

Client Service Associate - DC

Company: Brighton Jones

Location: Washington DC

Posted Jan 24, 2025

Brighton Jones, a leading RIA in the Pacific Northwest, is seeking a dedicated individual to join their Client Service team. The role involves administrative responsibilities such as providing oversight, preparing deliverables, and managing client data in Salesforce. The candidate will also assist with client experience responsibilities, including coordinating touchpoints and overseeing quality control. The company values commitment, curiosity, continuous growth, compassion, community, and collaboration. They offer competitive compensation, benefits, and a path to ownership for every teammate. The hiring process includes a self-assessment, initial interview, role alignment, full loop interviews, personal reference calls, and a final decision.

Warehouse Manager for AMTRAK - Washington DC

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

The Warehouse Manager at Aramark is responsible for managing product inventory, purchasing, receiving, warehouse processes, and distribution. They oversee the warehouse team, ensuring efficient storage and utilization of products, and manage key metrics to meet financial objectives. The role involves directing in-bound and out-bound inventories, communicating with vendors and internal teams, and ensuring safe practices in the warehouse. Aramark values employees who develop new skills and are committed to their role, with opportunities for growth and career advancement.

Senior Analyst and Technical Writer/Editor

Company: Trilogy Federal

Location: Washington DC

Posted Jan 24, 2025

Trilogy Federal is seeking a Senior Analyst and Technical Writer/Editor with extensive experience in writing, editing, and project management. The ideal candidate should have excellent communication skills, strong analytical abilities, and proficiency in MS Office Applications. The role involves editing reports, developing communications artifacts, facilitating client meetings, and conducting research. The company offers competitive benefits including health, dental, and vision plans, paid parental leave, and a 401k plan. Trilogy Federal is an Equal Employment Opportunity employer.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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