Outstanding Customer Experience Jobs in Washington DC

101,391 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Software Engineer II - Bilingual (Mandarin/English)

Company: Spreetail

Location: Washington DC

Posted Jan 22, 2025

Spreetail is a rapidly growing ecommerce company seeking motivated individuals to build scalable, reliable, and cutting-edge software. The role involves developing and maintaining full-stack web applications on AWS infrastructure, integrating solutions for clients, collaborating with product managers and designers, and applying data science techniques to analyze large datasets. Proficiency in Mandarin and English, 2-5 years of experience in object-oriented programming, strong problem-solving skills, and excellent communication skills are required. Spreetail offers a flexible work culture, celebrates accomplishments, cares about employee health and wellness, and encourages community involvement.

Director, Federal Government Affairs - Washington, DC

Company: UnitedHealth Group

Location: Washington, DC

Posted Jan 22, 2025

UnitedHealth Group, a health care and well-being company, seeks a Director of Federal Government Affairs. The role involves contributing to advocacy efforts, engaging in lobbying activities, and building relationships with federal officials. The ideal candidate should have 7+ years of experience in government relations, public policy, or advocacy, with a proven track record of professionalism and integrity. They should possess strong written communication, presentation, project management, and negotiation skills. Health care experience and political campaign experience are preferred. The role offers a competitive salary range and comprehensive benefits package.

Enterprise - Strategy - Senior Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is a company dedicated to making homeownership possible for millions. They offer a flexible work environment and opportunities for career growth. The Enterprise Strategy Senior Manager role involves strategic planning, cross-functional execution, and collaboration with regulators and internal partners. The role requires at least 6 years of relevant experience, experience with third-party contract management, and timely program execution of resolution planning requirements. The company is committed to fostering diversity and inclusion, and offers comprehensive benefits.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Legal Recruiting Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 21, 2025

A well-established, globally recognized law firm is seeking a Recruiting Coordinator with at least 1 year of recruiting experience in a professional services or consulting firm. The role involves assisting with the recruitment and interview process for office legal staff, scheduling interviews, conducting initial interviews, and coordinating the Summer Associates Program. The ideal candidate should be flexible, professional, and have intermediate to advanced skills in Microsoft Office suite. Experience with Campus Interviewing is a requirement.

Food Service Team Leader (Starbucks)

Company: Target

Location: Washington, DC

Posted Jan 21, 2025

Target is offering a competitive pay range of $25.25 - $42.95 per hour, with pay determined by factors such as labor markets, education, work experience, and certifications. The company provides comprehensive benefits including health insurance, 401(k), employee discount, and various leave options. The Food & Beverage team, a crucial part of Target's operations, ensures fresh, full, and food-safe shopping experiences. The role of a Food Service Team Leader involves guest service, food & beverage business fundamentals, team leadership, and maintaining food safety standards. Target seeks candidates with retail experience, knowledge of food service, and ability to lead and communicate effectively in a fast-paced environment.

OMWI and D&I - Reporting - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is a company that makes homeownership possible for millions. They offer an inclusive, flexible environment with opportunities for continuous learning and career growth. The OMWI and DampI Reporting Senior Associate role involves designing and developing reports, verifying their accuracy, and working with stakeholders to meet business needs. The ideal candidate will have 2 years of relevant experience, a Bachelor's degree, and expertise in Excel, Tableau, Access, and SQL. Strong communication skills and the ability to analyze data for trends are also required.

Technology Sales Specialist - Cloud Platform - Southeast

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

The role of a Technology Sales Specialist in IBM Cloud involves guiding prospective clients towards IBM Cloud Paks and Red Hat OpenShift products, significantly influencing their adoption of hybrid cloud platforms. This position offers excellent onboarding, continuous learning, and a collaborative sales environment. Key responsibilities include client portfolio management, solution-selling skills, sales process oversight, and collaboration with IBM's sales network.

Systems Architect

Company: Skyepoint Decisions

Location: Washington, DC

Posted Jan 22, 2025

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Systems Architect for a proposal effort. The role involves providing technical direction and leadership in design, architecture, and engineering, with a focus on cybersecurity. The ideal candidate will have a Bachelor's degree in a related field, 12 years of IT/cybersecurity experience, and 5 years of experience in IT Cloud based security infrastructure protection. The position is considered Key Personnel on a contract win and requires a DoD Directive 8570, IAT III or IAM III certification, an active TS with SCI eligibility, and U.S. citizenship. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Principal Software Engineer, AI Platform (Data)

Company: General Motors

Location: Washington, DC

Posted Jan 22, 2025

General Motors is seeking a technical expert to join their team and lead efforts in designing and implementing robust data ingestion, access, management, and processing systems. The role involves architecting a modern system for ingesting and indexing vehicle data, developing an access abstraction layer, and ensuring scalability, reliability, and performance of the system. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or related field, with 8+ years of experience in designing and building scalable data platforms and data pipelines. Proficiency in programming languages such as Python, Java, or C++, ML frameworks like TensorFlow or PyTorch, and big data technologies like Spark, Kafka, and cloud platforms (AWS, Azure, GCP) is required. The role is categorized as hybrid, requiring the successful candidate to report to Mountain View three times per week, at minimum. The compensation range is $225,000 to $334,800.

Manager of Affordability, Remote

Company: Aledade

Location: Washington DC

Posted Jan 22, 2025

Aledade, a public benefit corporation, is seeking a Manager of Affordability to oversee and manage metrics for assigned initiatives, collaborate with cross-functional teams, and engage the field in identifying blockers and best practices. The role requires a broad understanding of Affordability initiatives and experience in value-based care or health care transformation. The company offers a comprehensive benefits package and a collaborative, inclusive culture.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages