Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Information Assurance Analyst

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is seeking an Information Assurance Analyst with extensive Federal Government experience. The role involves developing and maintaining information security programs, reviewing and drafting IA policies, and ensuring compliance with DoD policies and security best practices. The ideal candidate should possess strong communication skills, relevant certifications, and US citizenship with an active DOD Secret clearance. Andworx is a collaborative team that values innovation, quality, and continuous learning.

Orthopedic Surgeon Position in Washington State

Company: CompHealth

Location: Federal Way, Washington

Posted Jan 20, 2025

This job posting describes a hospital-employed orthopedic surgeon position in Federal Way, a coastal city near Seattle with a vibrant downtown and access to outdoor activities. The position offers a competitive salary range, benefits, and support from a specialized recruiter. The team consists of experienced orthopedic surgeons and NPPs, and the position involves a mix of procedures and surgeries with a general and trauma focus.

Power Platform Solutions Architect

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is recruiting Power Platform Solutions Architects to join high-performing teams, leading the development of mission-critical solutions for federal government customers. The ideal candidate should have extensive experience in developing and architecting enterprise-grade Power Platform solutions, including Power Apps, Power BI, Power Automate, and Power Platform Administration. They should also possess strong communication skills, critical thinking abilities, and a passion for learning new technologies. The role is hybrid, requiring candidates to live within a commutable distance to the Washington DC Metro area.

Power Platform Lead Developer

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is seeking a Power Platform Lead Developer to join a high-performing team of solutions developers. The role involves leading the development of mission-critical operational and prototype solutions for federal government customers, partners, and internal environments. The ideal candidate should have a background in client interaction, solutioning, data analysis, and a deep understanding of leading-edge tools and features. They should be comfortable building customer-focused applications and interacting with senior stakeholders to drive innovation and adoption. The role requires expert-level proficiency with the Microsoft Power Platform, including Power Apps, Power BI, Power Automate, Power Platform Administration, and Microsoft Dataverse. The candidate must have 5 years of experience developing and architecting enterprise-grade Power Platform solutions, experience leading and managing concurrent technical projects and teams, and the ability to rewrite and reengineer custom legacy applications to PowerApps solutions. The role is hybrid, requiring the candidate to live within a commutable distance to the Washington DC Metro area.

Enterprise Architect

Company: KeenLogic

Location: Washington DC

Posted Jan 20, 2025

KeenLogic is offering a full-time position for an Enterprise Architecture and Change Management Lead. The role involves guiding the design, development, and implementation of enterprise technology and business architecture. The candidate must have strong leadership, strategic planning skills, and experience in technology leadership, enterprise architecture, and application integration. The position requires expertise in cloud computing and government-owned system architectures. The role involves developing enterprise architecture strategies, establishing architecture frameworks, and leading governance forums. The candidate must have TOGAF 10 Certified Enterprise Architecture Practitioner or TOGAF 9 Certified Level 2 certification. Desired certifications include change management methodologies. The role offers Fortune 500-level benefits, PTO, 401k, life insurance, and monthly reimbursement for travel. The position is mainly remote, but the candidate must be willing to be onsite in Washington DC as needed.

NP/PA with Addiction Medicine Focus | Tacoma, WA | 180K Base Salary

Company: Jackson Physician Search

Location: Washington

Posted Jan 20, 2025

A state-of-the-art outpatient facility in Tacoma, WA is offering a position to a passionate BE/BC family medicine nurse practitioner or physician assistant. The role is outpatient only with no call requirements and a flexible schedule. The facility specializes in opioid treatment and methadone distribution, allowing for subspecialties in mental health, psychiatry, and urgent care. Prior addiction medicine experience is preferred. The compensation package includes a base salary starting at $180,000, CME allowance, and benefits. Tacoma offers a mild climate, coastal living, and easy access to outdoor activities. The cost of living is 26% lower than Seattle, with a diverse population and a vibrant food scene. The city is also close to Seattle and Mount Rainer National Park.

Human Resources Employee Relations Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc, a global provider of engineering services, is seeking a Human Resources Employee Relations Specialist for its task order with the US Department of State's Foreign Service Institute. The role involves providing advice and assistance on employee conduct, suitability, and discipline issues for both Civil Service and Foreign Service employees. The incumbent will develop, implement, and administer policies and programs, ensuring consistency in practices and procedures. They will also draft disciplinary proposals, decision letters, and agreements, and provide expert advice to management on handling misconduct and performance-related matters. The ideal candidate should have comprehensive knowledge of Federal employee relations, administrative laws, and security requirements, with strong communication skills in both written and oral forms.

Urologist (Pacific Medical Centers - First Hill Clinic)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Jan 20, 2025

Pacific Medical Centers is seeking a full-time board certified/board eligible urologist to join its group of providers in Seattle, Washington. The role includes clinic visits, procedures, surgical cases, and on-call urology coverage. The position offers a flexible FTE from 0.8-1.0, a diverse patient panel, an established referral base, and a supportive team environment. Compensation is between $390,063 - $606,174 per year, with comprehensive benefits.

Human Resources Classification Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc, a global provider of engineering systems integration services, is seeking a Classification Specialist for the US Department of State's Foreign Service Institute. The role involves writing technically authoritative position descriptions for various occupations, consulting with management officials, and conducting management studies regarding position classification and organizational structures. The ideal candidate should have substantial experience in the federal personnel and position classification system, with at least ten years of classification experience and five years in the training field. Subsidium Inc offers comprehensive benefits including medical, vision, dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Senior Full Stack Developer

Company: Sana Commerce

Location: Washington DC

Posted Jan 20, 2025

Easygenerator, a Dutch EdTech leader, is seeking a DevOps expert with 5+ years of experience in frontend and backend technologies. The role involves working on all aspects of the core product, collaborating with a dedicated Product team, and owning features from technical discussion to release. The company offers career growth opportunities, mentorship, and a supportive work environment. The interview process includes an interview with the recruiter, a technical assessment, an interview with the tech team, a CTO interview, and a final call with senior management.

Senior Contracting Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc is a global provider of engineering systems integration services to both Government and Commercial entities. The company is dedicated to helping customers overcome challenges through innovative solutions, particularly in the transformation of the US military and the global war on terror. The job summary involves maintaining open communication with the FSIACQ Contracting Officer Division, reviewing and amending procurement requests, preparing final award documents, and conducting market research. The role also includes contract administration, document preparation, project management, market analysis, and administrative duties. The company offers a range of benefits and perks, including medical, vision, and dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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