Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Senior Systems Engineer

Company: Planet Technologies

Location: Washington DC

Posted Dec 17, 2024

Planet Technologies, the leading provider of Microsoft Consulting Services, is seeking a highly motivated Senior Systems Engineer to join their growing team. The role involves supporting impactful projects, operating and maintaining Atlassian Developer Tools, designing, developing, testing, and maintaining internally developed API-based microservices, and ensuring quality of service, uptime, and security. The individual will be responsible for the native functionality of products, plugin integrations, and overall interoperability. The position requires a Bachelor's degree in engineering, computer science, or a related field, with a minimum of 10 years of experience in designing and developing complex server-based client-server API-oriented microservice and/or n-tiered applications. The role is 100% onsite in Washington DC and requires an active TopSecret clearance with SCI eligibility.

Manager, Engineering - MarTech (Remote)

Company: GEICO

Location: Washington DC

Posted Dec 17, 2024

The text describes a job posting for a Manager position at GEICO. The ideal candidate should have deep technical expertise, experience leading teams, and the ability to work with stakeholders. The role involves managing projects, addressing project dependencies, and delivering projects on time. The candidate should also have strong communication skills, be able to adapt to new technologies, and have experience with cloud computing technologies and concepts.

Cash Logistics Processor

Company: Brink’s

Location: Washington DC

Posted Dec 17, 2024

Brinks is a leading global provider of cash and valuables management digital retail solutions and ATM managed services. They have been in operation for over 165 years and are committed to providing the highest levels of service and support to their customers. They believe in building partnerships that secure commerce and fostering an inclusive culture that values people with diverse backgrounds and perspectives. They are looking for a Cash Logistics Processor to verify bank deposits, prepare cash shipments, and connect money from one place to another.

Houseperson

Company: Placemakr

Location: Washington DC

Posted Dec 17, 2024

Placemakr is a company that offers apartment-like spaces in handpicked neighborhoods. They have a tech-enabled buildings concept that creates unique guest experiences and adds value to real estate. The company values collaboration and has a non-property team that supports property execution and platform evolution. They are looking for collaborative, driven individuals to join their expanding presence across the US.

Sr. Solution Sales Executive - Creator Workflows - Federal Civilian

Company: ServiceNow

Location: Washington DC

Posted Dec 17, 2024

ServiceNow is a company that aims to make the world work for everyone by providing technology and innovative solutions. They value diversity, belonging, and moving fast to meet the needs of their customers and communities. The company offers competitive compensation, benefits, and a flexible work environment. They are committed to creating an inclusive environment and welcome candidates from non-traditional backgrounds.

Business Development Manager, Federal

Company: Wiz

Location: Washington DC

Posted Dec 17, 2024

At Wiz, we are revolutionizing cloud security and empowering businesses to thrive in the cloud. We are looking for a Business Development and Capture to lead strategic growth efforts within the Department of Defense and Civilian Agencies. This role focuses on identifying and capturing major opportunities while building meaningful relationships with key mission stakeholders.

Junior Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 17, 2024

Radiant Digital offers technology consulting and business solutions for commercial and government clients. They provide end-to-end solution delivery, single project execution, and strategic resources. The Federal Account Manager role involves building relationships, identifying opportunities, developing account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, managing administrative tasks, and supporting events. The company values CMMI Maturity Level III and ISO 9001 2015 certification, and experience in professional services, Treasury and HHS, and the federal government industry.

Site Reliability Engineer

Company: Planet Technologies

Location: Washington DC

Posted Dec 17, 2024

Planet Technologies, a leading Microsoft services provider for the public sector, is seeking a highly motivated Site Reliability Engineer to join their growing team. The role involves supporting impactful projects, operating and maintaining Atlassian Developer Tools, and designing, developing, testing, and maintaining internally developed API-based microservices. The position is 100% onsite in Washington DC and requires a Bachelor's degree in engineering, computer science, or a related field, along with active TopSecret clearance with SCI eligibility. The salary range for Engineers at Planet Technologies is $95,000 to $190,000.

IT Functional Expert Consultant

Company: OnesourcePCS, LLC

Location: Washington DC

Posted Dec 17, 2024

OnesourcePCS LLC OPCS is seeking a full-time IT Functional Expert Consultant within the Department of Justice working onsite in Washington DC. The senior-level role involves leading technical efforts for the USAODC, focusing on developing new systems and maintaining existing ones. The consultant will provide system development, maintenance, and transition support for platforms like SQL Server, COTS products, and multiagency interfaces. The employer offers competitive compensation, exceptional benefits, and a focus on professional development and work-life balance.

Public-Private Talent Exchange Specialist, JM - Senior

Company: DarkStar Intelligence

Location: Washington DC

Posted Dec 17, 2024

DarkStar Intelligence is seeking a highly skilled PublicPrivate Talent Exchange Specialist JM Senior to support a federal government client in Bethesda MD. This full-time onsite role requires a TSSCI CI Poly clearance and involves providing administrative support, tracking program status, performing research, vetting private industry partners, reviewing nominations, updating documentation, creating talking points, and coordinating with 18 IC agencies and private industry partners. The minimum qualifications include a BABS and 3+ years of experience or no degree and 9 years of experience, TSSCI with Poly level clearance, strong communication skills, familiarity with program management processes, and proficiency with Microsoft Office suite.

Distinguished Engineer – Unified Communications (Remote)

Company: GEICO

Location: Washington DC

Posted Dec 17, 2024

GEICO is seeking a highly experienced Distinguished Engineer to drive their Unified Communications transformation and innovate in the unified communications and cloud services domains. The ideal candidate has deep technical expertise in these areas and will provide technical leadership, collaborate with cross-functional teams, and influence decision-making.

Product Manager- Partner Platform

Company: GEICO

Location: Washington DC

Posted Dec 17, 2024

GEICO is looking for an accomplished Product Manager to join their Geico Insurance Agency team. The ideal candidate should have sound Agile product management fundamentals, a proven track record of building and working with teams, and customer empathy. The position is preferably a hybrid role, but exceptional remote candidates will be considered. The successful candidate will also have strong execution skills and a track record of building and leading multiple high-performing sprint teams.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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