Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Database Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 09, 2024

This is a full-time remote role with a 4-day workweek and a 1-day in-office requirement. The position requires technical expertise in database design, development, implementation, information storage, retrieval, data flow, and analysis. The candidate should have experience with relational and object-oriented databases, database parsing software, and database loading exportimport software. The role also involves supporting the lifecycle of database development and maintenance requirements. The candidate should be able to analyze, develop, implement, and maintain databases over distributed networks, virtual, and cloud networks. The position requires adherence to Agile process-based development.

Network Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 09, 2024

BAE Systems is a top-tier prime contractor to the US Department of Defense, offering a strong collaborative culture, tools, skills, and training to employees. They are seeking a Bachelor's or Master's degree holder with 11+ years of relevant experience for a network engineering team. The role involves delivering Transport services in support of a large IT infrastructure project, leading Service Provider Architecture solutions, and designing and implementing Service Provider core and edge technologies.

CyberArk SME

Company: CDW

Location: Washington DC

Posted Dec 09, 2024

CDW is a leading technology solutions provider offering a wide range of products and services to various industries. They value diversity, have a strong focus on customer success, and provide opportunities for career growth. The company requires a Bachelor's degree or equivalent and relevant experience for most roles. They offer benefits and are an equal opportunity employer.

Windows Applications Packager (Cloud) (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 09, 2024

BAE Systems is looking for an experienced Windows Applications Packager Cloud Systems Engineer to support various engineering analyses, software development, integration, testing, maintenance tasks, and support duties. The team consists of about 20 engineers and is looking for a Windows Systems Engineer to support Azure Infrastructure. The successful candidate will be responsible for providing problem resolution, supporting existing infrastructure services, and integrating new capabilities within the scope of required skills.

Commercial Sales Manager - Austria

Company: Palo Alto Networks

Location: Washington DC

Posted Dec 09, 2024

Palo Alto Networks is a company that aims to protect the digital way of life by being the cybersecurity partner of choice. They are committed to shaping the future of cybersecurity, offering disruptive innovation, collaboration, and execution. They value ongoing learning, personal wellbeing, and respect each employee's unique needs. Their commercial sales team is responsible for leading sales engagements, driving revenue, and securing customer accounts. The ideal candidate should have a proven track record of success, technical aptitude, and the ability to work with high levels of autonomy.

Company Secretary -German speaking (m/f/x)

Company: Dynatrace

Location: Washington DC

Posted Dec 09, 2024

Dynatrace is a company that aims to make software work perfectly. They offer a platform that combines broad and deep observability, continuous runtime application security, and advanced AIOps. They are looking for a Company Secretary to join their Legal Team in the EMEA and APAC regions. The role involves managing subsidiary compliance, document management, and coordinating with various functions. The minimum salary for this position is €60,000 gross per year.

Splunk SOAR Engineer, TS/SCI CI Poly (Reston, VA)

Company: GuidePoint Security

Location: Washington DC

Posted Dec 09, 2024

GuidePoint Security offers trusted cybersecurity expertise solutions and services to help organizations minimize risk. They provide a three-tiered holistic approach for evaluating security posture and ecosystems, enabling top organizations to identify threats, optimize resources, and integrate best-fit solutions. The role requires an active Top Secret SCI with CI Poly clearance and 100% on-site work in Reston, VA. The position involves helping the SOC transform manual processes into automated playbooks, building and augmenting incident response processes, and engaging with other aspects of technical operations.

Intelligence Analyst, IA-2

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 09, 2024

BAE Systems is seeking junior Intelligence professionals to work at their government customer site in Vienna, VA. The position involves working in various units per customer requirements and has 24/7 shift work. The responsibilities include establishing methodology for problems, reviewing and evaluating incoming intelligence reports, developing and projecting data, providing specialized intelligence and threat analysis, accessing and performing research on automated intelligence databases, and presenting briefings. The required education is a Bachelor's Degree and two years of relevant experience or four years of work experience in lieu of a Bachelor's degree. The position also requires knowledge of analytical and evaluative techniques, management principles, qualitative and quantitative analytical techniques, and excellent oral and written communication skills.

Senior Software Engineer - Creative Management (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Dec 09, 2024

Sportradar is a leading sports technology company that provides data-driven marketing and sponsorship services to the iGaming industry. They are looking for a Senior Software Engineer to join their Creative Management team, which is responsible for building and publishing ads across multiple domains. The role involves working with cutting-edge technologies, building scalable systems, and contributing to the development of their advertising technologies. The company offers a collaborative environment, competitive salary, and benefits. The recruitment process is simple and aims to wrap up within 3 weeks.

Accountant

Company: Love & Company

Location: Washington DC

Posted Dec 09, 2024

The job description outlines responsibilities such as reconciling credit card charges, general ledger coding, entering expense reports, and tracking vendor invoices. The role requires Excel and MS Word experience, and there is potential for advancement within the agency. The candidate must pass an accounting test and a background check.

Manager Transaction Management - Onsite

Company: NewRez

Location: Washington DC

Posted Dec 09, 2024

Shellpoint Mortgage Servicing SMS is a top five nonbank mortgage servicing company that manages or services loan portfolios for banks and real estate investment firms. The Manager Transaction Management position involves managing and supporting NewrezShellpoints mortgage purchase whole loan sale and securitization transactions, with a high level of interaction with internal and external parties.

Commercial Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 09, 2024

Radiant Digital offers technology consulting and business solutions to commercial and government clients. They are seeking a Commercial Account Manager to better communicate with clients and grow their commercial line of business. The role involves building relationships, identifying opportunities, developing sales plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, managing administrative tasks, and supporting events.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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