Outstanding Customer Experience Jobs in Washington DC

101,391 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Technical Proposal Writer

Company: Analytica

Location: Washington DC

Posted Nov 22, 2024

Analytica is seeking a Technical Proposal Writer to support growth efforts. The role requires an understanding of IT and management consulting services. The company offers competitive compensation and opportunities for bonuses.

Information Systems Analyst IV (Planned Position)

Company: MicroHealth

Location: Washington DC

Posted Nov 22, 2024

The job posting is seeking an Information Systems Analyst IV to support the Defense Health Agency (DHA) at the Defense Health Headquarters (DHHQ) in Falls Church, VA. The position requires expertise in enterprise IT, security, and compliance, with a focus on digital modernization efforts. The job offers a competitive salary range of $110,000 to $130,000 and requires a Master's degree and commercial baseline certificates.

Data Engineer

Company: Analytica

Location: Washington DC

Posted Nov 22, 2024

ALYTICA is seeking a Data Engineer to support a federal government client in the DC metro area. The role involves working remotely to advance the client's use of data, metadata, and new technologies. The company offers competitive compensation, opportunities for bonuses, health care, training, and development funds, and a 401k match. The responsibilities include designing and developing operational data stores, data loading capabilities, and data architecture solutions. The company values collaboration with enterprise partners, business owners, and data modelers. Required skills include a strong understanding of CMS environment, experience in agile environments, and proficiency in AWS SQL, Jira, Confluence, and Git.

UX Researcher

Company: Analytica

Location: Washington DC

Posted Nov 22, 2024

Analytica is seeking a UX Researcher to join their dynamic team, supporting a large digitalization effort. The ideal candidate will work closely with cross-functional teams to integrate user insights into the design process.

Inside Sales Representative-Arlington, VA

Company: Privia Health

Location: Washington DC

Posted Nov 22, 2024

Privia Health is a technology-driven company seeking a proactive pipeline of interested qualified candidates for a sales role. The role requires in-office work and involves generating qualified leads, conducting market research, and supporting sales directors.

Federal Capture Manager/Account Executive

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 22, 2024

Astor amp Sanders Corporation is seeking a Federal Capture ManagerAccount Executive to lead capture efforts and manage relationships with key stakeholders. The role requires experience in capture management, federal proposals, and strong communication skills.

Oracle EPM Functional SME

Company: i360technologies, Inc.

Location: Washington DC

Posted Nov 22, 2024

i360technologies is a growing professional services company offering competitive pay, robust benefits, and professional development opportunities. They are looking for motivated individuals to join their fast-paced environment and apply strategic problem-solving skills. The company offers unlimited professional growth and career possibilities. The job description involves implementing Oracle Enterprise Performance Management EPM multiple modules, supporting project implementation, designing and configuring standard EPM system components, and working as part of a cross-functional team.

IT Project Manager

Company: Mantis Security Corporation

Location: Washington DC

Posted Nov 22, 2024

Mantis Security is a leading firm that specializes in Cyber Operations and is looking for an IT Project Manager to join their team. The job involves planning, directing, and coordinating computer-related activities, as well as managing contract personnel and ensuring high-quality task completion.

Senior Administrative Assistant

Company: AlixPartners

Location: Washington DC

Posted Nov 22, 2024

AlixPartners is a professional services firm that solves complex challenges by moving quickly from analysis to action. They promote an inclusive environment and have a hybrid work model. The company is looking for an Administrative Senior Professional to support their Corporate Services team.

Cloud Solutions Architect

Company: Analytica

Location: Washington DC

Posted Nov 22, 2024

Analytica is seeking a Solution Architect with experience in cloud-based web application solutions, Java, and Python. The company offers competitive compensation and opportunities for bonuses, employer-paid health care, training, and development funds.

System Administrator

Company: Red Gate Group

Location: Washington DC

Posted Nov 22, 2024

The Red Gate Group is seeking a Systems Administrator to join their team, supporting the Defense Threat Reduction Agency in Reston, VA. The ideal candidate should have strong communication skills, experience with Remedy and SCCM, and a background in hardware breakfix.

Senior Research Specialist IV

Company: Red Gate Group

Location: Washington DC

Posted Nov 22, 2024

The Red Gate Group is seeking a Senior Research Specialist IV to support the Office of the Under Secretary of Defense for Acquisition and Sustainment. The role involves providing high-level expertise to advance strategic initiatives and ensure operational success across diverse and complex areas.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

Related Pages