Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 21, 2024

The text discusses a job opening in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Station Everett. The role involves supporting Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The position requires practical work experience in customer service or data entry, along with experience handling cash and using point of sale systems. The job also necessitates effective communication skills, both verbal and written, and the ability to follow instructions. The salary is dependent on experience and education, and the selectee may be required to complete a one-year probationary period. The role also involves participation in Direct Deposit/Electronic Fund Transfer and E-Verify for work eligibility confirmation. The U.S. government offers a comprehensive benefits package to its employees.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

PACU RN Recovery Phase I Experience Per Diem No Weekends or Holidays Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 21, 2024

The job posting is for a full-time Registered Nurse (RN) position in the PACU, requiring 4 shifts per month. The role involves providing nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington standards, and collaborating with the healthcare team. Responsibilities include ongoing patient assessment, developing care plans, and coordinating healthcare services. The RN will also communicate with patients and families, identify educational needs, and promote health and preventive measures. Basic qualifications include an Associate's degree in Nursing, a Registered Nurse license (Washington), and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case-management experience, and a BSN.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Project Manager II

Company: Pacific Program Management

Location: Washington DC

Posted Nov 21, 2024

The text describes the company Cresa and its mission to provide better spaces for its clients. It highlights the company's values and its commitment to its clients and employees. The text also describes the role of a Project Manager II, which involves managing multiple projects, leading a team, and providing excellent customer service.

Systems Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a Mid Systems Analyst with experience in business applications, customer service, and troubleshooting. The role involves analyzing client data, identifying issues, and providing Tier III support for custom business applications.

Beer Merchandiser

Company: Coca-Cola

Location: Washington, DC

Posted Nov 21, 2024

Premium Distributors of DC is offering a Merchandising role with a starting pay of $19.00 per hour plus a monthly car allowance. The position involves traveling to grocery stores to ensure products are stocked, maintained, displayed, and rotated correctly. Benefits include medical, dental, vision, vacation pay, paid holidays, and a 401k with employer match. The company provides an independent work environment and opportunities for career advancement after six months of employment.

DC Assistant Store Manager

Company: MM.LaFleur

Location: Washington, DC

Posted Nov 21, 2024

M.M.LaFleur, a female-founded womenswear company based in New York City, is seeking an Assistant Store Manager. The role involves driving revenue through individual selling, assisting in daily operations, and team development. The ideal candidate should have 1-3 years of retail/service experience, excellent communication skills, and a positive attitude. They must be able to work full-time, including weekends and evenings, and have strong knowledge of Excel, Word, and scheduling/POS systems. The company offers a salary of $60-65,000 annually, employee discounts, and health benefits for full-time employees.

Sales Development Representative

Company: Wallbox

Location: Washington DC

Posted Nov 21, 2024

Wallbox is a leading company in the electric vehicle charging and energy management systems market, looking for a high-energy driven professional to join their North America Sales Development organization.

Psychiatrist: Adult Consultation Liaison

Company: MultiCare Health System

Location: Puyallup, Washington

Posted Nov 21, 2024

MultiCare is offering a 1.0 FTE position for a Consultation Liaison Psychiatrist & Faculty role. The role involves providing psychiatric consultation-liaison services, leading a care team, and offering teaching opportunities. The successful candidate will work with a multidisciplinary team across 5 locations in the MultiCare Puget Sound region. Requirements include an MD or DO degree, completion of an accredited adult psychiatry residency, current ABPN board certification in psychiatry, and completion of an ACGME accredited consultation-liaison psychiatry fellowship is a plus. MultiCare values Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. The organization is Washington state's largest community-based, locally governed health system, offering competitive salary, benefits, and a lifestyle in the Pacific Northwest.

Senior Technical Lead TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 21, 2024

CGI Federal is seeking a Senior Technical Lead for a TS/SCI with Poly REQUIRED position. The role involves overseeing development and maintenance of web and mobile applications, designing scalable and secure solutions, and leading a team of developers. The ideal candidate should have a strong understanding of 3-tier applications, full stack technical lifecycle, and machine learning. They must be proficient in cloud and container-based solutions, and have experience with managed cloud database services, DevSecOps, CI/CD, IaC, and containerization technologies. The position requires a Bachelor's degree in a technical discipline, experience leading development teams, and understanding of data security and privacy regulations. The role is based in Washington DC with a hybrid working model acceptable.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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