Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Star Lab - Principal Technologist - Embedded Security Professional Services

Company: Wind River

Location: Washington, DC / Remote

Posted Nov 21, 2024

Star Lab, a company focused on protecting mission-critical and safety-critical systems, is seeking developers with strong C, BASH, and Python skills. The role involves contributing to the porting, testing, and deployment of a Linux kernel and hypervisor tool suite. The successful candidate will collaborate with customers, teach them about Star Lab products, and participate in design engagements. The company offers a competitive salary range and benefits, including health, dental, vision insurance, and 401k eligibility.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 20, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Nov 20, 2024

This position is in the Office of the Special Envoy for Critical and Emerging Technology (S/TECH), which is the Department's focal point for strategic technology competition and partnerships. The role involves advising on technology partnerships in multilateral organizations within the Indo-Pacific/Asia region, overseeing Congressional testimony and responses, formulating strategies on critical technologies, coordinating with experts for partnerships, and liaising with stakeholders. Requirements include U.S. citizenship, ability to obtain a Top Secret security clearance, and relevant education or experience in international relations, law, or related fields.

Business Development Director (East)

Company: Slingshot Aerospace

Location: Washington DC

Posted Nov 21, 2024

Slingshot Aerospace is seeking a Business Development Director to engage with US Department of Defense and Civilian Agencies involved in space operations. The role will be responsible for developing and executing strategies to identify, qualify, and secure new business opportunities.

RN Medical Surgical Telemetry 12 Hour Per Diem Shifts New Contract Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 20, 2024

The job posting is for a Medical Surgical Telemetry Per Diem position with 12-hour shifts, offering a 15% lift and a schedule out 2-3 months in advance. The role includes a $4/hour night shift differential and an additional $4/hour weekend differential. The position requires minimum experience in Med Surg, Tele, or Long Term Acute Care. The RN must have BLS and ACLS certifications, with ACLS required within 30 days of start. The job involves providing nursing care to a defined group of patients, adhering to Kaiser Foundation Health Plan of Washington's standards and policies. The RN will assess, plan, implement, and evaluate care, collaborate with the healthcare team, and communicate effectively with patients and their families.

Food Service Manager

Company: Aramark

Location: Washington, DC

Posted Nov 21, 2024

Aramark is seeking a management position responsible for developing and executing dining solutions to meet customer needs and tastes. The role involves overseeing dining operations, ensuring safety and sanitation standards, and managing client relationships. The salary range is from $63,000.00 to $73,000.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include leadership, financial performance, productivity, compliance, and additional duties such as leading the front of the house of the dining operation. Qualifications include at least 1 year of experience in a management role, a Bachelor's degree or equivalent, and strong interpersonal skills.

Account Executive, Commercial & Channel (West)

Company: Slingshot Aerospace

Location: Washington DC

Posted Nov 21, 2024

Slingshot Aerospace is seeking an Account Executive to manage new and existing customer relationships and drive revenue from named accounts within government agencies. The role requires a deep understanding of the space domain, customer organizational structures, and procurement processes.

Shift Supervisor Trainee

Company: CVS Health

Location: Fort Washington, PA

Posted Nov 20, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling all customer relations issues. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The pay range is $16.00 - $24.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Cloud Support Specialist - Management Consultant

Company: Guidehouse

Location: Washington, DC

Posted Nov 21, 2024

Guidehouse is seeking a Cloud Support Specialist with up to 10% travel requirement, local to the National Capital Region. The ideal candidate will have experience in architecting, deploying, and managing cloud-based solutions, particularly Okta and Entra, to support Identity, Credential, and Access Management (ICAM) and Zero Trust Architecture (ZTA) mission adoption. Responsibilities include designing, deploying, and managing cloud infrastructure, implementing security measures, monitoring performance, and providing technical guidance. The role requires US Citizenship, a federal clearance, and a Bachelor's degree with at least five years of experience in cloud technologies. A strong understanding of cloud computing concepts and familiarity with cloud security best practices are beneficial. Guidehouse offers a comprehensive rewards package including medical insurance, 401(k), and various other benefits.

2025 Intern - Government Relations Specialist

Company: Adobe

Location: Washington, DC

Posted Nov 20, 2024

Adobe, a company dedicated to creating digital experiences, is seeking a Government Relations Intern in Washington, DC. The role involves working on projects related to federal, state, and international governments, with opportunities to learn about policy development, advocacy, and networking. The intern will create content, participate in meetings, research policy areas, and expand internal systems. Adobe values diversity and equal opportunity, offering a competitive hourly rate. The ideal candidate is currently pursuing a relevant degree, has strong communication skills, and a passion for public policy.

Contract Support Associate - DC

Company: CBRE

Location: Washington, DC

Posted Nov 20, 2024

CBRE is seeking a CBRE Contract Support Associate to provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. The role involves managing contractual services, ensuring timely and quality service delivery, coordinating vendors and sub-contractors, reviewing invoices, and maintaining Health & Safety compliance. The ideal candidate should have a High School Diploma or GED with 3-4 years of job-related experience, strong understanding of processes and systems, and proficiency in Microsoft Office. CBRE offers competitive benefits, training, and a culture that values diversity, equity, and inclusion.

Wellness Worker - Northeast Region

Company: Labcorp

Location: Washington, DC

Posted Nov 21, 2024

Labcorp, a leading provider of biometric testing services, is hiring medical professionals for event testing roles. These roles involve conducting biometric screenings, COVID-19 tests, and temperature checks. Successful candidates will receive comprehensive training and have the flexibility to schedule events in their area. Medical credentials are preferred, and qualifications include experience in healthcare settings, proficiency in fingerstick blood collection, and knowledge of HIPAA and OSHA. The pay range is $15-$45 per hour, and while benefits are not eligible for this role, Labcorp is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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