Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Advanced Practice Nurse (Nurse Anesthetist)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority (DHA) solicitation for a Nurse Anesthetist position in the Department of Surgery, Anesthesiology Service at Madigan Army Medical Center in Tacoma, WA. The role requires a graduate degree in Anesthesia from an accredited program, a current, active, full, and unrestricted license as a professional nurse in Anesthesia, and one or more years of professional nursing experience administering anesthetics. The position may involve moderate to heavy lifting, on-call work, and irregular hours. It's designated as Mission Essential and requires the incumbent to work during emergencies. Up to 5% business travel is required. Qualified candidates may be eligible for a relocation incentive and salary negotiation.

Public Affairs Specialist

Company: U.S. Department of State

Location: Washington, DC

Posted Nov 09, 2024

The job is in the Strategic Communications Management Office of the Department of State, focusing on strategic communications for the CIO and DT Bureau. Duties include improving internal communications, advising management, establishing relations with staff, media, and embassy workforce, developing papers on legislative issues, and planning high-visibility events. Requirements include U.S. citizenship, Top Secret security clearance, and ability to pass E-Verify. No educational requirements, but 1 year of specialized experience at GS-13 level is needed.

Management and Program Analyst

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job announcement is for a position at the U.S. Agency for International Development (USAID) in the Ronald Reagan Building and International Trade Center, Washington, DC. The role is in the Human Capital and Talent Management (HCTM), Operations Center (OPS). Applicants must be U.S. citizens, have relevant experience, and be able to obtain a Secret clearance. Time in grade and Selective Service registration requirements apply. Specialized experience at GS-13 or GS-14 level is required, with FAC-COR Level II certification needed. No specific education requirement exists. The position involves administrative, acquisitions, and financial management tasks, and project planning and oversight. USAID employees must adhere to a sexual misconduct-free workplace policy.

Clinical Psychologist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This text describes a job opening for a Clinical Psychologist at the Department of Preventive Medicine, Traumatic Brain Injury Center, Madigan Army Medical Center in Tacoma, WA. The position requires a doctoral degree in clinical psychology and a valid, unrestricted clinical license. Specialized experience in performing psychological evaluations, developing treatment plans, and providing behavioral health interventions is necessary. The role involves potential for moderate to heavy lifting, occasional TDY, and mandatory immunizations. Benefits include a comprehensive package, subject to eligibility.

Physician Faculty-FM/OB

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 09, 2024

MultiCare Health System is offering a full-time Faculty position in their respected ACGME accredited University of Washington affiliated Family Medicine Residency Program. The position involves working with a collegial, skilled faculty, supportive staff, and motivated learners in a Northwest paradise. The annual salary ranges from $237,668 to $264,076. The Tacoma Family Medicine Residency Program (TFM) is seeking a full-time, AOBFP or ABFM certified physician with OB and academic skills. TFM is a 10-8-8 community-based residency training program that provides high-quality, full-spectrum family medicine education in a supportive environment. The new outpatient clinic opens in December 2024, across the street from Tacoma General Hospital.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Nov 09, 2024

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $17.50 to $18.00 per hour.

Attorney Negotiator - Bilingual/Spanish (Domestic Violence Division)

Company: Other Agencies and Independent Organizations - District of Columbia Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Domestic Violence Division Bilingual Attorney Negotiator is responsible for reviewing cases, interviewing litigants, identifying issues, and negotiating matters related to civil protection orders, custody, visitation, financial support, child support, and property distribution. The role involves using alternative dispute resolution techniques and skills. The position requires fluency in English and Spanish, a law degree, and at least three years of Domestic Violence practice with experience in Family Law. One year of Alternative Dispute Resolution (ADR) experience is also necessary. The role involves direct reporting to the Director and assisting in the supervision of the Domestic Violence Division. Qualified candidates must submit a resume, completed Vacancy Questionnaire, proof of law degree, list of professional references, proof of D.C. Bar Membership, and ADR Certification. A background check and probationary period are required.

Maintenance Worker Helper

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Clarkston, Washington Clarkston, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority (DHA) solicitation for a Maintenance Worker position in the competitive service. The role involves performing a variety of skilled and laborer tasks related to dam structure maintenance, administrative tasks, and recreation site management. Key requirements include a background investigation, drug testing, physical examinations, a driver's license, and the ability to lift up to 75lbs. The position involves working outside in various weather conditions and may require rotating shifts. No specific education requirement is stated, but candidates must demonstrate sufficient knowledge and skills through experience.

Security Engineer - Surface Coverage, Detection Engineering

Company: Meta

Location: Washington, DC

Posted Nov 09, 2024

Meta is seeking a Security Engineer with expertise in threat modeling, TTP identification, and detection engineering. The role involves collaborating with Software Engineers and Offensive Security Engineers to identify critical assets, assess risks, and evaluate potential attacks. The engineer will work on developing detection and response automation for production and corporate systems, utilizing large-scale data sets and hyper-scale data pipelines. The ideal candidate should have 6+ years of experience in Detection & Response Engineering, experience with SOAR platforms, and knowledge of networking technologies and operating systems.

CYP Assistant JPCDC/BRITC

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

CYP Assistants work with children and youth, ensuring their safety and well-being while engaging them in various activities. They help children develop social skills, make healthy choices, and build self-help skills. The role requires effective communication, ability to follow instructions, and teamwork. Qualifications include age, training certificates, background checks, and drug testing. Education requirements vary based on the level of experience.

Physician-Medical Oncology

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Nov 09, 2024

MultiCare Health System is seeking a BC/BE Medical Oncologist to join a well-established program with over 40 years of oncology care experience. The position offers competitive compensation, excellent benefits, career growth opportunities, research possibilities, and a wellness program. The ideal candidate will work within a multi-disciplinary team, ensuring high patient satisfaction and high value care. MultiCare is recognized for its outstanding facilities, comprehensive resources, and talented teammates, all dedicated to the mission of partnering for healing and a healthy future.

INTERDISCIPLINARY

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Bridgeport, Washington Bridgeport, Washington

Posted Nov 09, 2024

This is a job announcement for a Direct Hire Authority position responsible for planning, developing, and executing a reliability compliance program. The role requires a Bachelor's degree in engineering or equivalent, with specialized experience in technical assistance, Computer Aided Drafting, and policy implementation. The position is subject to a suitability check and requires a valid driver's license and A+ Level 1 computer certification. The role is part of the Construction, Engineering and Infrastructure Career Field and offers a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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