Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Client Engagement Ops Analyst - Content

Company: Kraken

Location: UK,Portugal,Ireland,Cyprus,Brazil

Posted Dec 16, 2025

Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes financial freedom, security, and education while seeking passionate candidates for roles in client experience and analytics.

Senior Software Engineer - Developer Platform

Company: Webflow

Location: USA

Posted Dec 16, 2025

Webflow seeks a Senior Software Engineer to contribute to their remote-first platform development, emphasizing scalability, innovation, and inclusive culture. The role offers competitive compensation, equity, and benefits like health coverage, flexible work, and career growth opportunities.

SVP - Head of Audience and Growth

Company: Axios

Location: USA

Posted Dec 16, 2025

Axios is hiring an SVP for audience strategy, emphasizing data-driven approaches and cross-functional collaboration. The role offers competitive compensation and comprehensive benefits, reflecting the company's commitment to innovation and employee well-being.

Senior FP&A Analyst

Company: Typeform

Location: UK

Posted Dec 16, 2025

This job description highlights a Senior FP&A Analyst role focused on data-driven analysis, collaboration with Product Growth and GotoMarket teams, and delivering actionable insights. It emphasizes hands-on work with financial models, SaaS metrics, and execution-oriented skills, while seeking candidates with experience in product-led growth environments and strong analytical capabilities.

New Business Account Executive

Company: GitLab

Location: USA

Posted Dec 16, 2025

This job description highlights a high-impact role in GitLabs new business sales, emphasizing growth strategy, market expansion, and direct influence on company growth. The position requires strong B2B sales skills, prospecting expertise, and a startup mentality, with competitive compensation and a dynamic team environment.

Senior Manager - Engagement Manager

Company: GitLab

Location: USA

Posted Dec 16, 2025

This text describes a Senior Manager role in Engagement Management at GitLab, focusing on leading a team to drive Professional Services sales, aligning with customer outcomes, and collaborating with cross-functional teams. It outlines responsibilities such as forecasting bookings, developing strategies, coaching teams, and ensuring scalable sales motions. The role requires experience in subscription-based business models and strong leadership skills.

Sales Development Representative

Company: Grafana Labs

Location: Israel

Posted Dec 16, 2025

This job description highlights a demanding yet rewarding Sales Development Representative role at Grafana Labs, emphasizing proactive work, team collaboration, and career growth opportunities. The position offers competitive compensation, a supportive team environment, and the chance to contribute to both community and business goals.

Senior Svelte Software Engineer

Company: Array

Location: USA

Posted Dec 16, 2025

The text describes Array as a remote-first fintech company offering competitive pay, generous benefits, and opportunities for high-impact roles. It highlights a collaborative engineering culture, modern tools, and a focus on innovation in financial technology.

Assessment Item Specialist

Company: Newsela

Location: USA

Posted Dec 16, 2025

Newsela relies on diverse contributors for content creation and educational resources, emphasizing engagement and cultural responsiveness.

Senior Product Analyst

Company: Grafana Labs

Location: Sweden

Posted Dec 16, 2025

This job posting highlights a remote Senior Product Analyst role at Grafana Labs with opportunities to work on analytics, documentation strategy, and open-source projects. The position offers competitive compensation, collaboration with cross-functional teams, and benefits like RSUs. Required skills include SQL, data tools, and experience with documentation impact measurement.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job description highlights a software engineering role with competitive compensation, equity options, and benefits like PTO and remote work flexibility. It emphasizes collaboration with a global team and opportunities for growth, while outlining technical requirements and career development prospects.

Staff Backend Engineer - New Products

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job posting highlights a high-impact software engineering role with competitive compensation, equity options, and opportunities to innovate in AI. The position emphasizes autonomy, rapid iteration, and working with a global team, while outlining specific technical requirements and benefits like PTO, reimbursement programs, and career growth potential.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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