Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Account Executive

Company: Botkeeper Inc

Location: Remote

Posted Dec 14, 2025

This job description outlines the responsibilities and qualifications for an Account Executive role at Botkeeper, emphasizing growth-driven sales, account ownership, and performance metrics. It highlights required skills, certifications, and benefits like competitive compensation and remote work opportunities.

Werkstudent - FSS (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This job posting from IBM Client Innovation Center Germany describes a consulting role involving technical expertise delivery to public and private sector clients. Responsibilities include project management support, team collaboration, documentation, and project controlling. Requirements include academic qualifications, Microsoft Office proficiency, strong communication skills, and bilingual abilities.

Application Developer-SAP Enterprise Integration

Company: IBM

Location: Bhubaneswar, IN

Posted Dec 15, 2025

This job description outlines a role in IBM Consulting focusing on Supply Chain projects, requiring SAP expertise and collaboration with clients globally. The position emphasizes leadership in Practice Development, successful project delivery, and fostering expertise sharing within the SAP community.

Desarrollador SAP FIORI

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and technical expertise in SAP technologies. It outlines role responsibilities, required education, and preferred skills for working in IBM's delivery centers.

Senior Jira Administrator

Company: Canonical

Location: EMEA

Posted Dec 14, 2025

Canonical, a leading open-source software provider, is seeking a Jira Administrator to manage their Atlassian Jira Cloud platform. The role involves automation, integration, and data-driven decision-making within a global team. The company emphasizes innovation, remote work flexibility, and competitive benefits, positioning itself as a pioneer in open-source technology.

Customer Service Rep in a Contractor Role / Pick Your Hours / Weekly Pay

Company: Omni Interactions

Location: USA

Posted Dec 14, 2025

Omni is seeking independent contractors for customer support roles with flexible scheduling, earning potential of $14-$20/hour, and specific technical requirements. The job emphasizes communication skills, quiet work environments, and compliance with location restrictions while offering autonomy in scheduling.

Lead Graphic Designer - Apparel

Company: MrBeast

Location: USA

Posted Dec 14, 2025

This job description highlights a Lead Graphic Designer role focused on creative direction for apparel brands. The position emphasizes shaping creative visions, leading design teams, and translating trends into innovative products. It requires experience in graphic design, collaboration with cross-functional teams, and a strong portfolio. The role offers opportunities to work on seasonal campaigns and culturally relevant projects while maintaining brand identity.

Digital Sales Specialist

Company: IBM

Location: Valencia, ES

Posted Dec 15, 2025

This text promotes an IBM Global Sales role emphasizing collaboration, innovation, and career growth opportunities. It highlights working with clients, driving digital transformation, and being part of a supportive global team focused on solving business challenges through technology and expertise.

Lead Full-Stack Developer (NextJS/Expo)

Company: Talent Hackers

Location: Latin America

Posted Dec 14, 2025

This job description outlines a Lead FullStack Developer role requiring proactive leadership, technical expertise in NextJS/Expo, and experience with AWS. It emphasizes mentoring, client collaboration, and delivering scalable solutions while highlighting cultural fit values like organization and communication.

Customer Success Architect

Company: GitLab

Location: Japan

Posted Dec 14, 2025

This job description outlines the role of a Customer Success Architect at GitLab, emphasizing alignment with customer goals, technical enablement, and long-term relationship building. The position requires expertise in DevSecOps practices, strong communication skills, and collaboration across teams to drive product adoption and customer satisfaction.

Director of Product - Develop

Company: Webflow

Location: USA

Posted Dec 14, 2025

Webflow is seeking a Director of Product to lead their Develop pillar, focusing on AI-powered tools and developer experiences. The role involves shaping strategy, collaborating with engineering, and driving innovation while offering competitive compensation and benefits.

Senior Software Engineer - Backend - Growth Platform

Company: Kraken

Location: USA

Posted Dec 14, 2025

Kraken promotes crypto adoption with a global team, focusing on innovation and security. They seek experienced engineers to build scalable tools and enhance user experiences.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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