Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Cloud Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

IBM Cloud seeks experienced DevOps engineers to contribute to next-gen cloud platforms, emphasizing innovation, growth, and collaboration in a supportive environment. The role involves developing cloud services, optimizing performance, and working with cutting-edge technologies like Kubernetes and OpenTelemetry.

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Company: IBM

Location: Gurgaon, IN

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful work with innovative companies. It emphasizes growth opportunities, mentorship, and responsibilities in accounts receivable management with advanced technologies.

Project Manager-SAP HANA

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, technical skills, and experience with SAP implementations. The position involves managing complex projects, client relationships, and traveling within India. Educational qualifications and certifications like PMP/ITIL are preferred.

Package Consultant-SAP HANA SCM SD

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation. It outlines responsibilities like project leadership, technical integration, and required skills in SAP configurations and business process integration.

Solution Architect-Data Platforms

Company: IBM

Location: Hyderabad, IN

Posted Dec 15, 2025

This job description outlines a role in IBM Consulting's delivery centers focusing on data platform design, cloud technologies, and customer collaboration. Responsibilities include solution architecture, presales support, and technical implementation. Required expertise spans data engineering, Azure cloud platforms, and big data technologies.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT

Company: IBM

Location: Hyderabad, IN

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on global collaboration, digital transformation, and client relationship management. The role emphasizes agile methodologies, AI-powered workflows, and strategic partnerships to drive innovation and operational excellence across industries.

Client Availability Leader for Banking Client (m/f/x)

Company: IBM

Location: Hamburg, DE

Posted Dec 15, 2025

The text describes a job role for a Client Availability Leader, outlining responsibilities such as providing IT availability leadership, managing service deliverables, and supporting client collaboration. It lists required and preferred qualifications, including technical expertise, experience in IBM systems, and language skills.

Industry Consultant-Telecommunications

Company: IBM

Location: New Delhi, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting involving technical expertise, team leadership, and innovation in delivering solutions to clients. It highlights opportunities for skill development, cross-disciplinary work, and industry-specific knowledge growth.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description seeks a technically skilled QA Engineer with experience in test automation and collaboration across development teams. The role involves designing test plans, maintaining automated frameworks, and ensuring software quality through defect tracking and SDLC alignment. Requirements include 23 years of software testing experience, familiarity with QA methodologies, and proficiency in automation tools like Selenium and Postman.

Senior Quality Engineer

Company: IBM

Location: Brno, CZ

Posted Dec 15, 2025

IBM Software seeks a Senior Quality Engineer to contribute to innovative AI-powered solutions, emphasizing collaboration, quality standards, and growth opportunities in a dynamic team environment.

Data Engineer - Data Platform

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

This text describes a career in IBM Consulting, emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities for growth. It highlights technical expertise in data engineering, Python, and big data technologies, while promoting a culture of innovation and continuous learning.

Quote to cash Intern

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

The role supports sales execution and compliance, emphasizing collaboration and client experience. It offers growth opportunities and a focus on innovation through tools like Watsonx.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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