Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Key Account Manager

Company: Ralliant

Location: USA

Posted Dec 13, 2025

The text describes a sales role requiring expertise in technical products, strategic planning, relationship building, and team leadership. It emphasizes skills in sales attainment, market growth, and technical knowledge of instruments like oscilloscopes and spectrum analyzers, along with proficiency in Microsoft Office and travel requirements.

Voice of Customer - Product Program Manager

Company: Grafana Labs

Location: Germany

Posted Dec 13, 2025

This job description outlines a fully remote Voice of Customer Product Program Manager role in Germany, emphasizing cross-functional collaboration, AI tool usage, and career growth opportunities. It details responsibilities like managing feedback channels, synthesizing customer insights, and optimizing workflows, while mentioning a competitive compensation range and RSUs for team ownership.

Data Analyst - Growth

Company: Kraken

Location: USA

Posted Dec 13, 2025

Kraken is hiring a Data Analyst to drive growth through data-driven insights, focusing on mission alignment, technical expertise, and global impact. The role emphasizes strategic thinking, cross-functional collaboration, and contributing to industry-leading security and crypto education initiatives.

Staff Software Engineer - Back End, Access

Company: Sprout Social

Location: Canada

Posted Dec 13, 2025

Sprout Social seeks a Staff Software Engineer to join their IAM team, offering growth, technical challenges, and competitive benefits. The role involves designing scalable solutions, collaborating with cross-functional teams, and contributing to a innovative tech environment with strong career development opportunities.

Staff Machine Learning Engineer - Quora

Company: Quora

Location: USA

Posted Dec 13, 2025

Quora, a remote-first company, seeks a Machine Learning engineer to enhance recommendation systems and AI platforms. The role offers impactful work on global projects with competitive benefits, emphasizing diversity and innovation in a collaborative environment.

Conversion Rate Optimization Specialist

Company: Twilio

Location: USA

Posted Dec 13, 2025

Twilio seeks a Conversion Rate Optimization Specialist to enhance digital experiences through AB testing and personalization. The role involves collaborating with cross-functional teams to improve conversion rates, with remote work options and competitive compensation.

Tech Lead

Company: Nearform

Location: USA

Posted Dec 13, 2025

This job posting highlights a permanent Senior Python Software Engineer role with remote work flexibility, competitive salary, and comprehensive benefits. The position requires travel to client sites but offers a collaborative environment with opportunities for professional growth. Nearform emphasizes innovation, technical excellence, and a supportive work culture.

Client Services Coordinator

Company: TrueML

Location: USA

Posted Dec 13, 2025

This job posting seeks a Client Services Specialist with 13 years of experience in administrative or client service roles. The position involves managing client communications, data processes, and compliance tasks in a fast-paced environment. Requirements include strong communication skills, attention to detail, and proficiency with office software. The role offers nonexempt employment with an hourly wage range of $19-$21.

Supplier Insights Lead (EH)

Company: Pronghorn

Location: USA

Posted Dec 13, 2025

This job posting highlights Pronghorn's collaborative partnerships in the spirits industry, emphasizing opportunities for professional growth, real-world exposure, and impactful roles. The position offers strategic insights into industry trends and a chance to contribute to meaningful projects with respected brands.

Program Analyst - CS Workforce Management

Company: Netflix

Location: USA

Posted Dec 13, 2025

The Program Analyst role at Netflix involves data analysis, cross-functional collaboration, and workforce management. The position offers competitive compensation and comprehensive benefits, including health plans, retirement options, and flexible time off. It emphasizes analytical skills, operational excellence, and a dynamic work environment.

Executive Underwriter - Energy

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 13, 2025

This job description outlines the role of an Executive Underwriter in managing energy risks, collaborating with teams, and requires advanced qualifications. The company offers competitive pay, benefits, and an inclusive culture.

New Business Account Executive - Central (Commercial)

Company: GitLab

Location: USA

Posted Dec 13, 2025

This role at GitLab focuses on new business development, expanding market presence, and building relationships with high-growth companies. The position involves managing the sales cycle, collaborating with cross-functional teams, and contributing to the company's revenue growth in a dynamic environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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