Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Account Executive

Company: Typeform

Location: USA

Posted Dec 13, 2025

Typeform is seeking a Senior Account Executive to drive outbound sales growth in a scaling company. The role involves building relationships, executing outbound strategies, and contributing to enterprise growth with competitive compensation and transparent pay structures.

IT Enterprise Applications Architect - Salesforce

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

This job posting seeks an IT Enterprise Applications Architect with expertise in Salesforce, NetSuite, and cloud technologies. The role involves designing secure solutions, streamlining business processes, and collaborating with teams to align technology initiatives with enterprise strategy. Requirements include 10+ years of experience in sales/financial platforms and strong communication skills.

Analyst - Strategic Finance and Analytics, Technology

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job description outlines a role within Airbnb's Finance organization, focusing on financial analysis, cost management, and cross-functional collaboration. It highlights responsibilities such as budget planning, vendor cost analysis, and supporting strategic decision-making while emphasizing the company's commitment to inclusion and diversity.

Staff Software Engineer - iOS Platform

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job posting highlights an iOS developer role at Airbnb, focusing on enhancing productivity through frameworks and tools. The position emphasizes innovation, collaboration, and company-wide impact, with a commitment to diversity and inclusion.

Account Executive - Product Sales (BaaS)

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a skilled Account Executive BaaS to drive growth of their financial platform, focusing on customer relationships and product expertise. The role involves collaboration across teams and requires 7+ years of experience in tech or payments.

Marketing Operations Production Specialist

Company: Anaplan

Location: India

Posted Dec 13, 2025

This job posting seeks a tenacious individual for a fully remote Marketing Operations Campaigns role. Responsibilities include executing marketing campaigns, maintaining Marketo operations, and collaborating with crossfunctional teams. Qualifications require 3+ years of Marketo experience and proficiency in marketing technologies. The position emphasizes teamwork, problem-solving, and adaptability in a dynamic environment.

Senior Data Analyst (GTM)

Company: Typeform

Location: UK

Posted Dec 13, 2025

This job posting highlights a Senior Data Analyst role focused on transforming Paid Media data into operational impact, with strategic goals like reducing LTVCAC ratio and optimizing CAC efficiency. The position requires expertise in analytics, AB testing, and data-driven decision-making, emphasizing high-visibility work with direct influence on strategic targets.

Data Migration Specialist

Company: Buildout

Location: USA

Posted Dec 13, 2025

Buildout is a CRE software company that empowers brokers and investors through techenabled solutions. The job posting highlights a Data Migration Specialist role with responsibilities including data cleanup, customer collaboration, and ensuring successful implementations. The position offers competitive compensation, remote flexibility, and comprehensive benefits, emphasizing a supportive and innovative work environment.

Principal - Automation Engineer

Company: Kraken

Location: USA

Posted Dec 13, 2025

Kraken promotes crypto adoption with a mission-driven team, offering automation roles and emphasizing global inclusion and security. The company highlights its worldclass expertise, diverse culture, and commitment to financial freedom through innovative products and operational excellence.

Senior Lead - Programs and Partnerships

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This text describes Airbnborg's mission to provide temporary housing during crises through global partnerships and programs. It outlines the role of a Senior Lead Programs & Partnerships position, emphasizing strategic leadership, team building, and cross-functional collaboration to scale impact. The organization also highlights its commitment to inclusion and disability accessibility in the hiring process.

Sales Strategy & Operations Analyst - Platform Sales

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Sales Strategy and Operations Data Analyst to drive growth and operational efficiency, emphasizing analytical skills and collaboration with cross-functional teams.

Senior Competitive Intelligence Analyst - Value Selling

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job posting seeks a senior competitive analyst for HubSpot's growing organization, emphasizing cross-functional collaboration, competitive strategy development, and impactful analysis. The role includes responsibilities like market opportunity identification, AI strategy analysis, and content creation for sales enablement. Compensation ranges from $144,000 to $216,000 with equity options, benefits, and a focus on transparent, fair practices.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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