Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Backend Engineer, User Platform - Java

Company: Canva

Location: Australia

Posted Dec 11, 2025

This job description highlights opportunities to work on scalable backend systems, collaborate with engineering teams, and contribute to expanding Canva's authentication platform. The role emphasizes building high-performance systems for user management and enhancing experiences for enterprise customers.

Variant Scientist II - Invitae

Company: labcorp

Location: USA

Posted Dec 11, 2025

Invitae seeks a Variant Scientist for a remote or San Francisco-based role with competitive salary, benefits, and opportunities for growth. The position involves variant interpretation, genetic curation, and collaboration in a dynamic environment.

Transformation Advisor

Company: Guidehouse

Location: USA

Posted Dec 11, 2025

This job posting describes a Transformation Advisor role focused on guiding federal clients through IWMS modernization efforts. Responsibilities include developing strategic roadmaps, configuring systems, and ensuring compliance with security standards. The position requires 15 years of consulting experience and an active secret clearance, with competitive compensation ranging from $149,000 to $248,000. Benefits include comprehensive health insurance, retirement plans, and flexible work arrangements.

SAP Data Analytics Application Architect

Company: IBM

Location: ABU DHABI, AE

Posted Dec 11, 2025

This text describes a job role in IBM Consulting requiring expertise in SAP technologies, data analytics, and client collaboration. It outlines responsibilities such as leading business development, project delivery, and technical implementation, along with educational and experiential qualifications.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 11, 2025

Pismo, a tech company founded in 2016, offers a cloud-based platform for banking solutions. They seek engineers for the Rules team, focusing on scalable fintech systems with AWS and microservices, in a remote setup based in Brazil.

Staff Backend Software Engineer (User Platform)

Company: Canva

Location: Australia

Posted Dec 11, 2025

This job description highlights opportunities to work on high-performance backend systems, collaborate with teams, and contribute to scalable solutions for enterprise and education users. It emphasizes innovation, growth, and impactful projects within a dynamic environment.

Senior Salesforce Administrator

Company: labcorp

Location: USA

Posted Dec 11, 2025

Labcorp is seeking a Senior Salesforce Administrator to join their dynamic team, offering competitive pay, comprehensive benefits, and opportunities to work with cutting-edge technology. The role involves managing CRM systems, collaborating with cross-functional teams, and contributing to innovative healthcare solutions. The company emphasizes work-life balance, global development, and a commitment to improving health through advanced diagnostics and drug development.

Mid/Senior QA Engineer - Jumper

Company: LI.FI

Location: EMEA

Posted Dec 11, 2025

Jumper promotes its mission to simplify multichain DeFi experiences, highlighting its agile team, 150k+ users, and opportunities for QA engineers with competitive benefits like equity, flexible work, and global team events.

Clinical R Programmer (SDTM/ADaM)

Company: ClinChoice

Location: USA

Posted Dec 11, 2025

This job posting seeks a Clinical R Programmer Consultant with expertise in SDTM and ADaM datasets, R programming, and CDISC standards. The role involves collaborating with cross-functional teams, ensuring regulatory compliance, and contributing to automation initiatives. ClinChoice, a global CRO, emphasizes training, diversity, and high-quality clinical development solutions.

Consultor SAP FI ACM (Advanced Credit Management)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This role involves implementing SAP HANA solutions for clients, collaborating with industry experts, and leveraging IBM's technology to drive innovation in hybrid cloud and AI.

Director of Product - Maps

Company: Mapbox

Location: USA

Posted Dec 11, 2025

Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.

Server Admin Lead

Company: Guidehouse

Location: USA

Posted Dec 11, 2025

This job posting outlines a Systems Engineer role with responsibilities in scheduler management and security. It highlights required skills, benefits, and a comprehensive rewards package.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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