Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer - Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 11, 2025

This text describes a career opportunity in IBM Consulting focusing on hybrid cloud and AI innovation, requiring technical expertise in Java, Spring Boot, and cloud technologies. It emphasizes collaboration, technical skills, and agile methodologies for client solutions.

Application Database Administrator-RDBMS

Company: IBM

Location: Pune, IN

Posted Dec 11, 2025

This job description outlines a role at IBM Consulting involving technical expertise in delivering solutions for public and private sector clients. Responsibilities include designing mobile applications, continuous improvement through agile frameworks, and implementing database technologies. Required skills focus on DB2, Linux, and database administration with expertise in performance tuning and troubleshooting.

Application Consultant-DevOps - OpenText APM Developer

Company: IBM

Location: NO City, BR

Posted Dec 11, 2025

The text describes a job role in IBM Consulting requiring expertise in OpenText APM, VuGen scripting, and cloud technologies. It outlines responsibilities like performance testing, monitoring, and collaboration with teams, while specifying technical requirements and preferred skills in observability tools and cloud ecosystems.

Application Developer-zOS

Company: IBM

Location: Hyderabad, IN

Posted Dec 11, 2025

The text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, technical expertise, and professional development opportunities. It outlines role responsibilities, required skills, and preferred qualifications for working with clients and technology platforms.

Consulting Senior Financial Analyst

Company: IBM

Location: Toronto, CA

Posted Dec 11, 2025

This job description outlines a Senior Financial Analyst role at IBM Canada Consulting, requiring financial analysis, communication skills, and leadership expertise. Key responsibilities include forecasting, contract analysis, and supporting business units. Required qualifications include a bachelor's degree and analytical skills.

Technical Lead Developer – Data Classification & Compliance

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

This job description seeks a technical leader with expertise in mainframe systems and modern software development for data classification initiatives in the financial services industry. The role requires balancing technical leadership, compliance expertise, and secure architecture design for regulated projects, with emphasis on machine learning integration and security-by-design principles.

OpenShift System Engineer (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

The text describes a System Engineer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and requirements for skills in Red Hat OpenShift, Kubernetes, and GitOps. It highlights opportunities for innovation and impact through strategic technology platforms.

Technical Support engineer - PLM QM

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 11, 2025

A career in IBM Consulting involves collaborating with global clients on hybrid cloud and AI projects, focusing on SAP HANA and Quality Management with technical expertise. The role emphasizes innovation, client impact, and working within strategic partner ecosystems to drive technological adoption.

Application Architect-Banking

Company: IBM

Location: Islamabad, PK

Posted Dec 11, 2025

This role involves designing banking applications and collaborating with stakeholders to enhance hybrid cloud and AI solutions, requiring expertise in core banking processes and cloud technologies.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and opportunities for career growth through technical expertise and industry knowledge. It outlines required experience in SAP FICO implementations and preferred skills for complex projects.

Application Developer-ReactJS

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

The text describes a job candidate's technical expertise in JavaScript, ReactJS, and cloud platforms, highlighting skills in frontend development, testing, and deployment strategies. It emphasizes experience with tools like Mocha, Jest, and Docker, along with work in IBM's delivery centers for client projects.

Application Developer-RDBMS

Company: IBM

Location: Mumbai, IN

Posted Dec 11, 2025

This role involves working with clients globally to develop customized systems using IBM's technology. It requires expertise in database design and agile methods, offering opportunities for innovation and career growth.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages