Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Product Manager

Company: Canva

Location: Remote

Posted Dec 23, 2025

The role involves leading product strategy for Japan, understanding local users, collaborating with teams, and driving growth through localized experiences and cross-functional partnerships.

Technical Project Manager

Company: IBM

Location: Hong Kong, HK

Posted Dec 24, 2025

The text describes the role and responsibilities of a Technical Project Manager, emphasizing leadership, technical expertise, and project management skills. It outlines key duties such as project planning, stakeholder management, and quality assurance, while detailing educational and professional requirements for the position.

Application Developer-DevOps

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, DevOps practices, and professional growth opportunities. It outlines responsibilities like designing cloud applications, working with cross-functional teams, and contributing to infrastructure automation. Required skills include problem-solving, teamwork, and adaptability in a fast-paced environment.

Cybersecurity Specialist - Red Team | Remote

Company: Lumitekno Kreasi Global

Location: Remote

Posted Dec 23, 2025

This job posting seeks a Cybersecurity Specialist Red Team member for remote security testing and system improvement. The role involves real-world security assessments, vulnerability analysis, and collaboration with engineering teams. Requirements include production system experience, technical skills in web security, and familiarity with testing tools. The position offers career development and competitive compensation with a structured hiring process.

Product Manager GeckoTerminal

Company: CoinGecko

Location: Malaysia

Posted Dec 23, 2025

CoinGecko, a leading cryptocurrency data platform, seeks a Product Manager to drive innovation in crypto tools. The role offers competitive salaries, remote flexibility, and comprehensive benefits, reflecting the company's commitment to growth and employee well-being.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: BANGALORE, IN

Posted Dec 24, 2025

This role involves data engineering with Spark and cloud platforms, requiring expertise in big data technologies and certifications. The position emphasizes innovation, scalability, and collaboration with clients worldwide.

Business Sales & Delivery Leader

Company: IBM

Location: JEFFERSON CITY, US

Posted Dec 24, 2025

This role emphasizes leading in technology, solving complex problems, and collaborating on innovative solutions with expertise in data analytics and Azure tools.

Senior Software Engineer

Company: Mozilla

Location: Remote

Posted Dec 23, 2025

Mozilla's mission to improve the internet through open-source projects and innovation. They seek a Senior Software Engineer to enhance AMO, offering competitive benefits and a collaborative environment.

Product Manager GeckoTerminal

Company: CoinGecko

Location: Malaysia

Posted Dec 23, 2025

CoinGecko, a leading cryptocurrency data platform, seeks a Product Manager to drive GeckoTerminal's growth. The role offers competitive salaries, remote flexibility, and comprehensive benefits, reflecting their commitment to innovation and employee well-being.

DRP Service Center Specialist

Company: Sedgwick

Location: Remote

Posted Dec 23, 2025

Sedgwick promotes a caring culture with work-life balance and career growth opportunities. Recognized as a great workplace with comprehensive benefits, the role emphasizes teamwork and customer service excellence while offering competitive compensation and professional development.

Application Consultant-Edge & Network Cloud

Company: IBM

Location: Gurgaon, IN

Posted Dec 24, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for career growth. It highlights required skills in cloud computing and networking, along with preferred certifications and experience.

Site Reliability Engineering Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 24, 2025

The text highlights IBM's Finance & Operations role as a critical driver of transformation, emphasizing efficiency, innovation, and career growth opportunities. It outlines key responsibilities and required skills for various positions while promoting a dynamic, learning-focused environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages