Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

HRIS Specialist

Company: Docplanner

Location: Remote

Posted Dec 09, 2025

Docplanner Group emphasizes their mission to improve healthcare access globally, highlighting impactful roles with growth opportunities and a supportive work environment. The job description outlines responsibilities in HRIS systems and PX processes, while showcasing benefits like global healthcare insurance, career development, and an inclusive culture.

Intern 2026: Fault-tolerant quantum algorithms

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

IBM Research seeks interns to design quantum algorithms for impactful problems, emphasizing innovation, problem-solving, and real-world applications. The role requires expertise in quantum computing and classical algorithm comparison, with a focus on publishing findings and presenting work in conferences.

Package Consultant-Oracle Enterprise Performance Management Cloud

Company: IBM

Location: Pune, IN

Posted Dec 10, 2025

This job description outlines a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth. Responsibilities include solution development, technical configuration, and Agile methodology, with requirements spanning education, technical expertise, and communication skills.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: Hyderabad, IN

Posted Dec 10, 2025

This role involves collaborating with clients to solve problems using IBM's technology, requiring a bachelor's degree and SAP expertise. The position emphasizes innovation, client relationships, and career growth through strategic consulting and technical implementation.

Senior JVM C/C++ Developer

Company: IBM

Location: Markham, CA

Posted Dec 10, 2025

This job posting highlights opportunities to work on cutting-edge JVM technologies, tackle complex technical challenges, and collaborate with a world-class team. It emphasizes career growth, flexible work arrangements, and the chance to influence Java's future in cloud and AI environments.

Application Developer

Company: IBM

Location: Jakarta, ID

Posted Dec 10, 2025

This job description outlines a role in IBM Consulting focusing on application development, open-source integration, and collaboration. Responsibilities include optimizing performance, ensuring security, and contributing to open-source projects. Required skills include experience with various technologies and a bachelor's degree.

Data Engineer-Data Warehouse

Company: IBM

Location: Kochi, IN

Posted Dec 10, 2025

This job description outlines a Data Engineer role at IBM involving innovation, technical expertise, and collaboration. Responsibilities include data analysis, predictive modeling, and working with tools like Spark and Hadoop. The position emphasizes teamwork and communication skills in an Agile environment.

Data Intership Costa Rica

Company: IBM

Location: Heredia, CR

Posted Dec 10, 2025

IBM Consulting offers career growth through client collaboration, innovation in hybrid cloud and AI, and continuous learning opportunities with a focus on technical and professional development.

Backend Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 10, 2025

The role involves developing backend features for IBM Consulting's products, collaborating in agile teams, and requiring expertise in Node.js/Python, HL7 FHIR, and CI/CD pipelines.

Senior SCM / TM Consultant

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 10, 2025

This job description highlights a role in IBM Consulting focused on SAP solutions, emphasizing collaboration, client impact, and technical expertise in HANA SCM and TM modules. It outlines career growth opportunities, continuous improvement frameworks, and requirements for experienced consultants with strong problem-solving and communication skills.

Strategy & Operations Business Partner

Company: Stripe

Location: Remote

Posted Dec 09, 2025

Stripe seeks a strategic operations leader to drive growth through cross-functional initiatives, focusing on business reviews, analytics, and impactful programs to scale the company's global impact.

Technology Sales Specialist - Data Platform - ONT Utilities and X Industry

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This job description highlights a Technology Sales Specialist role at IBM's Data & AI portfolio, emphasizing opportunities to help enterprises unlock data value through transformative solutions. The position offers a collaborative sales environment with growth-focused culture, requiring expertise in IT sales, client relationship management, and IBM's strategic solutions. Candidates must demonstrate success in enterprise sales, technical knowledge of cloud platforms, and consultative selling skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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