Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Implementation Manager

Company: Welkin Health, Inc.

Location: Remote

Posted Dec 09, 2025

The role involves collaborating with teams to support customer implementations and ensure product success. Welkin offers competitive benefits and a mission to enhance healthcare through innovative solutions.

Graphics Foundations - QA Analyst - Monopoly GO!

Company: Scopely

Location: Remote

Posted Dec 09, 2025

Scopely seeks a Graphics Foundations QA Analyst to join their Monopoly Go team in Barcelona or remotely. The role involves ensuring quality standards, collaborating with teams, and maintaining high user experience through rigorous testing and feedback.

Sr. Genesys Engineer

Company: EDCi

Location: Remote

Posted Dec 09, 2025

This job posting outlines a Sr Genesys Engineer role with remote work options, competitive benefits, and professional development opportunities. The position requires expertise in Genesys Cloud technologies and VoIP systems, with responsibilities spanning project leadership and technical support. EDCi emphasizes work-life balance and offers perks like health insurance, training funds, and flexible work arrangements.

(Sr.) C++ Developer / Image Processing

Company: Zealogics.com

Location: Remote

Posted Dec 09, 2025

This text describes a job opportunity for a C++ Engineer specializing in computer vision and algorithm development for SEM inspection and metrology tasks. The role involves collaborating with cross-functional teams, optimizing system performance, and translating research into shipping products. Requirements include a master's degree, experience in image processing, and proficiency in C++ programming.

Data Engineering Tech Lead/Architect (Remote)

Company: Andersen

Location: EU

Posted Dec 09, 2025

This job posting describes a Data Engineering Tech Lead role in the EU focusing on modernizing data systems. The position involves designing architectures, developing BI solutions, and working with stakeholders. The company emphasizes growth opportunities, mentorship, and a supportive work environment with competitive benefits.

Full-Stack Software Engineer

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID focuses on privacy-preserving digital identity solutions for governments and enterprises, seeking a Senior FullStack Engineer to develop secure, interoperable systems. The role involves collaboration with public sector partners and requires expertise in backend systems, modern web frontends, and cloud infrastructure. Candidates must demonstrate experience with open standards, security practices, and cross-functional engineering efforts.

Product Manager - Growth

Company: Figma

Location: Remote

Posted Dec 09, 2025

This job description outlines a Product Manager role at Figma focused on driving user acquisition and growth through cross-functional collaboration, feature development, and data-driven strategies. It highlights requirements like 5+ years of experience, strong analytical skills, and cross-functional collaboration, while emphasizing Figma's commitment to employee development and competitive benefits.

QA Engineer - Banking

Company: Rain Technologies Inc.

Location: Remote

Posted Dec 09, 2025

Rain is a rapidly growing fintech company with significant funding and global operations, seeking a Senior QA Engineer to contribute to its hypergrowth initiatives while emphasizing culture, transparency, and quality ownership.

Senior Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Remote

Posted Dec 09, 2025

Grafana Labs seeks a Senior Enterprise Account Executive in Switzerland to grow business, meet sales targets, and manage the sales process. Requires 5+ years in tech sales and Salesforce experience.

Lead Gameplay Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 09, 2025

CD PROJEKT RED seeks a Lead Gameplay Programmer for Cyberpunk 2, offering competitive pay, flexible work, and comprehensive benefits. The role involves leading gameplay engineering, collaborating cross-functionally, and ensuring high-quality development in Unreal Engine 5.

Sales Engineer

Company: Warp

Location: Remote

Posted Dec 09, 2025

This job description outlines a Solutions Engineer role at Warp, requiring technical expertise in sales engineering, product demonstrations, and enterprise evaluation processes. The position emphasizes collaboration with sales teams, technical advisory, and cross-functional partnership with product and engineering teams. Qualifications include experience in technical consulting, software engineering, and leading technical sales initiatives.

Senior Forward Deployed Engineer - Mobile

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID seeks a Forward Deployed Mobile Engineer to develop secure mobile solutions for public sector clients. The role involves designing apps, collaborating with governments, and ensuring compliance with digital identity standards. Compensation ranges from $150k-$175k with benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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