Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Engineer - Mobile & Beyond - Audiobooks

Company: Spotify

Location: UK,Sweden,EMEA

Posted Dec 09, 2025

This job posting highlights Spotify's opportunity to join a fast-paced, innovative team working on audiobooks and audio streaming. The role emphasizes technical expertise, collaboration, and a playful work environment while showcasing the company's mission to revolutionize music and podcasting through creativity and inclusivity.

Product Manager - Kraken Ramp

Company: Kraken

Location: Remote

Posted Dec 09, 2025

Kraken emphasizes its mission to drive global crypto adoption through innovation and a diverse, skilled team. They seek a Product Manager to expand their B2B initiatives, offering opportunities in fintech and blockchain.

Head of Policy and Compliance Solutions

Company: Finite State

Location: Remote

Posted Dec 09, 2025

This job description highlights a leadership role in cybersecurity compliance, emphasizing strategic impact, regulatory expertise, and market leadership opportunities. The position requires executive-level engagement, cross-functional collaboration, and industry influence in shaping connected product security standards.

Principal Forward Deployed Engineer

Company: Spruce

Location: Remote

Posted Dec 09, 2025

This job posting highlights a Principal Forward Deployed Engineer role at SpruceID, offering remote work, competitive compensation, and opportunities for technical leadership in public sector digital identity solutions. The position emphasizes collaboration with government partners, system architecture, and innovation in secure credentialing technologies while promoting diversity and equal employment opportunities.

Market Research Lead

Company: OpenAI

Location: USA

Posted Dec 09, 2025

The text describes OpenAI's Marketing team mission to promote AI adoption and their role in driving awareness, engagement, and strategic research. It emphasizes the importance of responsible AI development, global impact, and collaboration across teams to achieve the company's mission.

Business Development Rep

Company: Allium

Location: Singapore

Posted Dec 09, 2025

Allium simplifies blockchain data challenges by standardizing and indexing it, similar to Bloomberg and Google. They serve analysts and engineers, emphasizing their mission to bridge blockchain and non-blockchain worlds.

Senior Protocol Engineer

Company: Solana Labs

Location: Remote

Posted Dec 09, 2025

Solana Mobile highlights its mission to advance web3 and Solana on mobile devices through innovations like the Saga phone and Seeker. They seek a Senior Protocol Engineer to build critical onchain programs and infrastructure, emphasizing expertise in Rust, Solana blockchain, and scalable systems. The role involves developing tools for staking, governance, and security while contributing to an equal opportunity ecosystem.

Marketing Manager - Affiliate

Company: Kraken

Location: Remote

Posted Dec 09, 2025

Kraken promotes its mission to accelerate crypto adoption through a global, mission-focused team committed to security, education, and financial freedom. The LATAM Affiliate Manager role emphasizes growth, data-driven strategies, and collaboration in expanding crypto accessibility.

Senior Frontend Developer

Company: Global Tech Service Solutions

Location: Remote

Posted Dec 09, 2025

This job posting seeks a Senior Frontend Developer for GTSS's Athens office with remote work options. The role involves building React/TypeScript interfaces, optimizing UI performance, and collaborating in a fast-paced SaaS environment. Key requirements include 5-10 years of experience and proficiency in React.js, TypeScript, and CI/CD pipelines. The position offers direct ownership of product lifecycle and opportunities to work on scalable digital products.

Senior Backend Developer

Company: Global Tech Service Solutions

Location: Remote

Posted Dec 09, 2025

A Senior Backend Developer role in Athens, Greece, focusing on scalable infrastructure and microservices. Requires Node.js, PostgreSQL, and CICD expertise. Offers impact on SaaS products and growth opportunities.

3PL Logistics Specialist – Arabic Bilingual

Company: iHerb

Location: Remote

Posted Dec 09, 2025

This job description outlines a Logistics Specialist 3PL role involving managing 3PL operations, collaborating with internal departments and partners, handling time-sensitive projects, and requiring strong analytical and communication skills. The position emphasizes process improvements, data analysis, and cross-functional teamwork while offering benefits like insurance and retirement plans.

Product Designer

Company: Branch

Location: Remote

Posted Dec 09, 2025

Branch empowers workers through financial freedom and inclusive products, emphasizing employee creativity and collaboration. The job posting highlights a Product Designer role with competitive benefits and a remote work option, showcasing the company's innovation and commitment to diversity.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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