Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes growth opportunities, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions.

Salesforce Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role at IBM Consulting involving technical expertise, innovation, and career growth opportunities. It emphasizes collaboration with clients, hybrid cloud and AI projects, and professional development through training programs.

Entry Level Technical Content Professional 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.

Data Engineer-Data Warehouse

Company: IBM

Location: Bhubaneswar, IN

Posted Dec 09, 2025

This job description outlines a Software Developer role at IBM Consulting, emphasizing work in innovation centers with technical expertise, collaboration with diverse teams, and responsibilities involving data analysis, predictive modeling, and Agile methodologies. It highlights required skills in database management and preferred qualifications like teamwork and communication abilities.

HPC Infrastructure Specialist Linux

Company: IBM

Location: TIMISOARA, RO

Posted Dec 09, 2025

The text describes a job opening for an Infrastructure Specialist requiring Ansible and Linux skills, highlighting responsibilities like automation development, collaboration, and continuous improvement. It outlines qualifications, preferred education, and experience in infrastructure development.

Package Consultant-SAP HANA SCM IBP

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.

Intern 2026: Quantum Computing Applications Research

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a job role at IBM Research focused on quantum computing, requiring expertise in quantum algorithms, classical benchmarking, and compiler optimizations. It outlines educational qualifications, technical skills in programming languages like Python and Rust, and experience with quantum frameworks such as Qiskit. The role emphasizes innovation in quantum hardware and software development for real-world applications.

EMEA Recruiter

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

IBM emphasizes innovation and collaboration in recruitment. Recruiters manage end-to-end hiring, collaborate with managers, and ensure talent aligns with organizational goals. The role requires experience in tech hiring and strong communication skills.

Oracle Cloud Core HR/Comp Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in Oracle Cloud HCM consulting, requiring expertise in configuration, collaboration with clients, and technical leadership. It emphasizes problem-solving, process improvement, and teamwork in a fast-paced environment.

Payroll Practitioner (Japanese Speaker)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a senior consulting role at IBM focusing on innovation, technical expertise, and collaboration with clients. It highlights responsibilities involving process improvement, technical support, and leadership in solving complex business challenges. Requirements include Japanese language proficiency, ERP systems experience, and strong analytical skills.

Consultor(a) SAP EWM

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a SAP Consultant role at IBM Consulting, emphasizing technical expertise, client collaboration, and responsibilities in SAP EWM AMS support. It details required skills, educational background, and global teamwork expectations.

Application Architect - IBM Technology

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description outlines a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. The position requires expertise in modern data platforms, architectural leadership, and compliance with regulatory standards, while promoting a culture of continuous learning and impactful problem-solving.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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