Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-SAP ABAP HANA

Company: IBM

Location: New Delhi, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. Responsibilities include feature development, stakeholder collaboration, and continuous learning. Requirements involve a bachelor's degree, ABAP on HANA expertise, and experience with SAP technologies.

Brand Technical Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.

Network Security Consultant - L3

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in network security, and opportunities for long-term growth. It outlines responsibilities involving advanced technologies and requires experience with cloud platforms and security tools.

Data Engineer-Data Warehouse

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This job description outlines a Data Engineer role at IBM Consulting, emphasizing collaboration in innovation centers, technical expertise in data processing, and use of advanced tools like Spark and Hadoop. The position requires teamwork, communication skills, and experience with ETL tools and programming languages.

Package Consultant-SAP HANA FIN CO

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovative projects, career growth opportunities, and expertise in SAP technologies. It highlights the potential for skill development and impactful work across industries.

AI Research Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM seeks a skilled professional to drive Gen AI use cases, focusing on model optimization and collaboration. The role requires expertise in software development, APIs, and LLMs, with opportunities to innovate and upskill others.

Software Development Manager – Distributed Systems (Cloud Database)

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

Astra Serverless seeks a Software Development Manager to lead the design and development of distributed database systems. The role involves tackling challenges in scalability and reliability while contributing to the future of cloud-native databases.

Java Full Stack developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.

D365 Technical Consultant with PowerPlatform experience

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves working with clients on Microsoft solutions, emphasizing collaboration, innovation, and growth opportunities. Required skills include expertise in Microsoft technologies and Agile methodologies.

Entry Level Product Manager: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text outlines the role of a Product Manager in AI and data-centric offerings, emphasizing collaboration across teams, ethical AI practices, and data-driven strategies to deliver innovative solutions. It highlights required skills in agile methodologies, product analytics, and cross-functional stakeholder alignment.

Associate Application Consultant Co-op 2026

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, professional growth, and impactful work in hybrid cloud and AI. It highlights skill development, mentorship, and potential for full-time roles, while outlining required and preferred qualifications for the position.

BPOプロジェクトチームリーダー(経理財務)

Company: IBM

Location: Naha, JP

Posted Dec 09, 2025

This job description outlines financial and administrative support roles with opportunities for teamwork, management growth, and cross-cultural experience. The position involves systematic tasks like accounting processing, Excel-based reporting, and workflow system management, with structured schedules and collaborative environments.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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