Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

[ Quantum ] Research Tokyo Student Intern(TRL)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job posting highlights a research role at IBM Japan focusing on quantum computing software development, collaboration with researchers, and contributions to cutting-edge quantum technologies. It outlines technical requirements, salary details, and application guidelines for international candidates.

Package Consultant-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves working with clients to implement SAP solutions using IBM's technologies, requiring expertise in SAP integration and cloud platforms. The position emphasizes collaboration, innovation, and delivering value through technical expertise and strategic partnerships.

SAP HANA SCM SD

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves collaborating with clients on SAP solutions, emphasizing innovation, professional growth, and impactful projects within IBM's ecosystem.

Application Architect

Company: IBM

Location: Ottawa, CA

Posted Dec 09, 2025

This job description outlines the role of an Application Architect at IBM Consulting, emphasizing collaboration with clients, technical expertise in cloud and AI technologies, and requirements for education, clearances, and programming skills. It details responsibilities, preferred qualifications, and work environment expectations.

Customer Success Manager Architect (Campus)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This role involves helping clients maximize IBM product value through strategic advisory and collaboration, offering career growth and impactful work in a supportive environment.

Application Developer-zOS

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation through technical expertise and global collaboration. The role involves developing mainframe applications, working with clients, and contributing to strategic technology adoption in a professional environment.

AI Specialist – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's AI Specialist role focuses on collaborative innovation, client-centric AI solutions, and career growth through technology and teamwork.

Lead Logic Design - CORE EXE (VSU) Unit

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a Hardware Engineer role at IBM Systems Lab involving quantum computing and AI hardware development. The position requires designing high-performance processors, collaborating with cross-functional teams, and possessing expertise in CPU architecture. Qualifications include advanced degrees, experience with processor cores, and knowledge of industry microprocessor designs.

Application Developer-ServiceNow

Company: IBM

Location: Bhubaneswar, IN

Posted Dec 09, 2025

The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, collaboration with global clients, and technical development roles. It outlines responsibilities like solving real-world challenges, working with stakeholders, and requires expertise in ServiceNow and related technologies.

Federal Government Cost Accountant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Federal Government Cost Accountant role at IBM Consulting, requiring expertise in US Federal Government cost accounting, GAAP, and compliance with regulations like FAR and CAS. The position involves financial management, system reconciliation, and cross-functional collaboration with various departments. Qualifications include a bachelor's degree in accounting, 5+ years of experience in government contracting, and US citizenship.

Quality Engineer-Performance & Resilience Management

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, requiring technical expertise in performance testing tools and emphasizing collaboration, growth opportunities, and strategic partnerships.

AWS Devops Engineer - Defence sector

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers career growth opportunities in a supportive culture focused on innovation and professional development. The role includes working with cutting-edge technologies, mentorship programs, and flexible work arrangements. The job emphasizes collaboration, continuous learning, and contributions to impactful AWS infrastructure solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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