Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Veeva Architect & Engineer

Company: IBM

Location: Chicago, US

Posted Dec 09, 2025

This job description outlines a leadership role in IBM's Veeva Practice, requiring technical expertise in healthcare solutions, client collaboration, and digital transformation initiatives. The position emphasizes architectural vision, technical skills, and communication abilities to deliver tailored solutions for life sciences organizations.

Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career at IBM Software focusing on developing AI-powered cloud-native solutions, working in dynamic collaborative teams, and contributing to innovative technologies. It emphasizes growth opportunities, technical expertise requirements, and the importance of problem-solving skills in a global environment.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive digital transformation through technical expertise. It outlines responsibilities as an Application Developer specializing in Adobe Experience Manager and highlights required skills in AEM, Java, and digital experience platforms.

Package Consultant-SAP BTM

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.

Cloud Python Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role focused on backend development with Python, AWS integration, and collaboration with teams. It emphasizes innovation, problem-solving, and technical expertise in a dynamic environment.

Oracle Cloud Financials Senior Principal Functional Consultant (GL/AR)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves leading Oracle Cloud ERP projects, providing expertise in financial modules, and requiring 5+ years of implementation experience with strategic partner collaboration. The position emphasizes impactful client work and technical leadership in hybrid cloud and AI initiatives.

Security GRC Analyst - HashiCorp

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a Security GRC Analyst role at IBM Software, emphasizing collaboration on identity and access management, cloud-native solutions, and opportunities for growth in a dynamic environment. It outlines responsibilities, required qualifications, and preferred experience for the position.

Package Consultant SAP HANA FSCM. Cash & Liquidity, BCM

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, career growth opportunities, and expertise in SAP CLM and BCM. It highlights the importance of technical skills, compliance, and strategic partnerships in delivering impactful solutions.

SAPコンサルタント・開発リーダー

Company: IBM

Location: Osaka, JP

Posted Dec 09, 2025

This job description highlights opportunities to collaborate with global clients, leverage IBM technologies for innovation, and advance career growth through professional development and technical expertise.

Application Developer-SAP ABAP

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in application development. It highlights opportunities for impactful work and professional growth.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a senior SAP consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with global clients, and leadership in innovative technology solutions. It emphasizes strategic solution leadership, team management, and professional development across various industries.

Technical Specialist Intern 2026 (Lansing, MI)

Company: IBM

Location: Lansing, US

Posted Dec 09, 2025

This internship offers valuable experience in cloud and AI, with opportunities for skill development and collaboration in a supportive environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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