Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Junior Front-end Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

This job description outlines a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. Required skills include React, TypeScript/Node.js, REST APIs, and Agile methodologies, with preferences for GraphQL, Terraform, and AI-assisted development.

Strategic Account Manager

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a strategic account manager role at IBM Software, emphasizing opportunities to transform customer challenges into industry-leading solutions, collaborate with a dedicated team, and drive sales of cloud-native software. It highlights responsibilities like managing enterprise accounts, executing solution selling, and aligning with customer needs while requiring expertise in cloud infrastructure and strategic sales.

Business Analyst (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes IBM's recruitment process for a Business Analyst role, outlining responsibilities such as data analysis, reporting, and stakeholder collaboration. It details required technical skills, educational qualifications, and preferred experience in recruitment and ATS systems.

ServiceNow Application Architect

Company: IBM

Location: Dallas, US

Posted Dec 09, 2025

This job description outlines a ServiceNow Application Architect role at IBM Consulting, focusing on designing and implementing solutions for clients. It requires expertise in ServiceNow modules, certifications, and experience in enterprise environments.

SAP PP Team Leader

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's consulting roles emphasize collaboration with clients, SAP expertise, and team leadership for impactful career growth. The position highlights opportunities to innovate, optimize supply chains, and leverage technology platforms while fostering professional development in a supportive environment.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting, emphasizing global collaboration, innovation in hybrid cloud and AI, and opportunities to impact clients through technical expertise. It outlines responsibilities, required skills, and career growth, highlighting the role's significance in transforming business needs into solutions for IBM and its clients.

[AI] Research Tokyo Student Intern(TRL)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

IBM Research offers an opportunity to work on cutting-edge AI technologies with competitive salaries and benefits. The position emphasizes innovation, problem-solving, and cultural adaptability, with specific requirements for technical skills and education.

Product Manager Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The role involves defining AI product strategies, collaborating across teams, and ensuring ethical practices. Required skills include product management fundamentals, Agile methodologies, and data analytics expertise.

FP&A JR Financial Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job description highlights a role within a growing semiconductor sector team, emphasizing opportunities for professional development, collaboration, and impactful financial responsibilities. The position offers exposure to advanced financial systems and processes, with a focus on analytical skills and teamwork in a dynamic environment.

Application Developer-EAI

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI technologies, and responsibilities involving software development lifecycle activities. It highlights technical expertise requirements and preferred skills in B2Bi integration tools.

Ingénieur automatisation et support des équipements

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers competitive benefits, a safe work environment, and opportunities in high-tech manufacturing and automation. The role involves innovative projects with engineering teams, emphasizing growth and technical expertise in advanced technologies.

Associate Product Manager in Business Automation (f/m/x)

Company: IBM

Location: Boeblingen, DE

Posted Dec 09, 2025

IBM offers a career in transformative software solutions, focusing on AI-driven innovations. The role involves cross-functional collaboration to deliver exceptional customer value, requiring technical expertise and adaptability.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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