Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-MuleSoft

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for growth through strategic partnerships and continuous learning.

Junior backend developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

The text describes a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. It outlines technical requirements including SaaS development, cloud technologies, and Agile methodologies.

Quality Engineer-Automation

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers focusing on automation testing, requiring expertise in software testing processes, programming languages, and tools. It emphasizes technical skills, education requirements, and responsibilities related to test automation and continuous delivery.

WXA4Z - Devops Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text promotes IBM's infrastructure solutions and highlights a DevOps Engineer role with opportunities for innovation and collaboration. It emphasizes technical expertise in cloud-native practices, AI frameworks, and infrastructure management while showcasing IBM's growth-oriented culture and commitment to client needs.

(IJDS DXセンター)Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Japanesespeaking role in IBM Consulting Japan, emphasizing career growth through hybrid cloud and AI projects, collaboration with global clients, and technical expertise in areas like Java, cloudnative development, and DevOps. The position requires Japanese communication skills (JLPT N1) and offers opportunities for leadership in large-scale projects across multiple industries.

IBM Maximo (MAS) Infrastructure Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities through technical expertise and strategic partnerships.

Internship - Software Developer - Db2 AI Optimizer (f,m,x)

Company: IBM

Location: Ehningen, DE

Posted Dec 09, 2025

IBM Software seeks a backend developer to contribute to AI-powered cloud-native solutions, focusing on query optimization and machine learning. The role offers growth opportunities with a team dedicated to innovation and enterprise-scale data processing.

Application Developer-SAP ABAP HANA

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and career growth through technical expertise in SAP HANA and ABAP development. It highlights responsibilities like feature development, stakeholder collaboration, and continuous learning, while outlining educational and experience requirements.

Managing Consultant - SAP S/4HANA FI (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP S4HANA, and a supportive work environment for professional growth.

Backend Developer [GoLang]

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a backend developer role focused on network management and software-based networking technologies. The position requires expertise in C++, Python, Linux, Docker, Kubernetes, and cloud platforms like AWS, Azure, and GCP. Responsibilities include developing features, participating in engineering meetings, and writing automated tests. The role emphasizes collaboration with product teams and adherence to agile methodologies.

Contact Center Practitioner

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role at IBM's consulting client innovation centers, emphasizing opportunities to solve complex problems, provide customer service, and work in a dynamic environment with technical expertise and global client collaboration.

Solution Architect-Cognitive Computing

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving AI development, RAG code scaling, and collaboration on AI solutions. It emphasizes technical expertise, programming skills, and cloud platform experience while highlighting opportunities for innovation and professional growth.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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