Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Package Consultant-Oracle HCM Talent Management Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in Oracle Cloud and HCM projects, with a focus on collaboration and technical excellence.

Z Infrastructure Solutions Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This internship offers an exciting opportunity to work with IBM Z technologies and gain experience in enterprise systems and cloud transformation. The role involves collaborating with mentors and clients to design innovative solutions, while also learning about hybrid cloud strategies and emerging technologies.

CFO/CXO Advisory Consultant - Finance & Procurement Operations

Company: IBM

Location: Naples, US

Posted Dec 09, 2025

This job posting seeks a Procurement Tower Delivery Lead with 10+ years of experience in procurement operations and leadership roles. The role combines hands-on leadership with strategic advisory capabilities, requiring expertise in end-to-end ProcuretoPay processes, vendor management, and process improvement initiatives. Key responsibilities include ensuring SLA compliance, managing procurement teams, and driving operational excellence for a Fortune 500 client.

Assistente de Torre de Controle

Company: IBM

Location: Salvador, BR

Posted Dec 09, 2025

The text describes a role at IBM Consulting focused on digital transformation through agile methodologies and AI-driven processes. It emphasizes collaboration with clients, career growth, and innovative technologies while outlining responsibilities like data analysis, operational monitoring, and process optimization. Required skills include analytical thinking, Excel/Power BI proficiency, and BPO experience.

Senior Scala Developer

Company: IBM

Location: Leicester, GB

Posted Dec 09, 2025

The text describes a Senior Scala Developer role at IBM Consulting, highlighting opportunities for career growth, technical expertise, and a supportive work environment. It emphasizes collaboration, innovation, and professional development while outlining responsibilities and required skills.

ITスペシャリスト(製造領域)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights opportunities for career growth and innovation in IBM's global client collaborations, emphasizing technological solutions and professional development.

Senior Engineer - HashiCorp Core Data/Infragraph

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights opportunities to work on cloud-native solutions, collaborate with cross-functional teams, and contribute to innovative infrastructure systems. It emphasizes technical expertise, career growth, and impactful customer outcomes.

[AI Infrastructure/Platform Research] Research Tokyo Student Intern(TRL)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

IBM Research is hiring interns to innovate compiler and runtime techniques for AI accelerators, focusing on high-performance, sustainable, and secure distributed AI infrastructure. The role involves research in areas like Kubernetes, OpenShift, and Confidential Computing, with a duration of 3-6 months at the IBM Hakozaki Office.

SAP ABAP Application Developer

Company: IBM

Location: Armonk, US

Posted Dec 09, 2025

This job posting describes a senior SAP ABAP Application Developer role requiring advanced technical expertise in SAP systems, workflow development, and integration technologies. The position involves complex development tasks, system optimization, and collaboration with middleware teams, with a salary range of $150,550 to $197,400 per year.

Software Developer Co-Op 2026 Austin

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job posting outlines a Software Developer CoOp role with responsibilities including Agile development, UI design, and collaboration with teams. It lists required education, technical skills, and preferred experiences such as cloud platforms and automation tools.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on longterm client relationships, hybrid cloud and AI development, and collaboration with industry visionaries. It outlines responsibilities for cloud application development, required technical expertise in Java/Springboot/Angular, and preferred AWS experience.

Application Developer-ReactJS

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a job role at IBM Consulting involving technical expertise and client delivery. It outlines required skills like JavaScript, ReactJS, and cloud platforms, along with educational qualifications and preferred experiences such as familiarity with modern tools and integration with backend services.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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