Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

SME Datastax

Company: IBM

Location: MADRID, ES

Posted Dec 09, 2025

The text describes a seller role focused on DataStax technology for principal accounts, outlining required expertise in DataStax and DataampAI knowledge, with no specific education requirements and preferred implementation experience.

SAPコンサルタント

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on collaborative client work, innovation in hybrid cloud and AI, and professional growth opportunities. It emphasizes leadership roles, technical expertise in SAP solutions, and a culture of continuous learning and development.

Oracle SCM Cloud Consultant

Company: IBM

Location: BANGKOK, TH

Posted Dec 09, 2025

This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and leveraging strategic partnerships to deliver impactful solutions. It outlines technical expertise requirements and project experience in Oracle Cloud implementations.

Package Specialist-SAP Ariba

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

This job description outlines a role requiring SAP BASIS expertise, HANA migrations, cloud platform experience, and collaboration with global teams. It details technical responsibilities and preferred qualifications for SAP architecture design and integration projects.

Package Consultant-SAP HANA FIN TR

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAPFINTR implementations. It outlines responsibilities like project leadership, testing, and system solutions while highlighting required education and preferred skills.

Package Consultant Internship - SAP HANA SCM TM

Company: IBM

Location: Casablanca, MA

Posted Dec 09, 2025

IBM Consulting offers a career focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technology platforms. The role emphasizes problem-solving, continuous improvement, and delivering impactful solutions for global clients.

SAP Fiori Developer

Company: IBM

Location: Giza, EG

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on SAP Fiori development, emphasizing collaboration with global clients, technological innovation, and career growth opportunities. It details responsibilities like designing applications, working with SAP technologies, and participating in Agile methodologies, along with required qualifications and preferred experiences.

Senior SAP PP/QM consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves supporting SAP PP and QM modules, collaborating with clients, and requiring expertise in SAP systems, process optimization, and technical tools. The position emphasizes teamwork, system stability, and integration with other modules.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and technical expertise in cloud development. It outlines responsibilities like leading projects, maintaining cloud environments, and required skills in Java, Spring, and microservices. The role highlights working within IBM's ecosystem to drive technological adoption and client impact.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on long-term client relationships, global collaboration, and leveraging IBM's technology platforms to drive innovation. The role requires SAP expertise, project management skills, and experience with Indian market-specific requirements like GST and EInvoicing.

Application Developer - IBM Cloud FullStack

Company: IBM

Location: Bari, IT

Posted Dec 09, 2025

This job description highlights a software developer role at IBM Consulting, emphasizing collaboration with global clients on cloud and AI projects, technical expertise in Python/Java, and innovation in technology adoption. It outlines responsibilities like designing software infrastructure and working with development teams, requiring skills in APIs, databases, and DevOps.

Designer-Digital Product Engineering

Company: IBM

Location: Taipei, TW

Posted Dec 09, 2025

IBM seeks a passionate UX Designer to create impactful user experiences in financial and tech sectors. The role involves end-to-end design, collaboration, and innovation, offering opportunities for growth and impactful contributions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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