Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Data engineer- Data platforms (GCP) H/F - IBM Client Innovation Center Paris/île de France

Company: IBM

Location: Lille, FR

Posted Dec 09, 2025

The text promotes IBM Consulting job opportunities emphasizing collaboration with global clients, innovation in cloud and AI solutions, and career growth through technical expertise and strategic partnerships. It highlights required skills in data engineering, cloud technologies, and problem-solving while showcasing a supportive work environment with development opportunities.

Software Developer - DevOps

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This job description highlights a DevOps Enablement role at IBM, emphasizing opportunities to work on innovative AI-powered cloud-native solutions, collaborate across teams, and contribute to reliable enterprise-grade financial applications. The position requires expertise in DevOps practices, scripting, and automation tools while offering growth prospects within a global organization.

Application Architect-Microsoft .NET

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The role involves collaborating with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and agile methodologies. Responsibilities include software development, problem-solving, and continuous learning within IBM's delivery centers.

SAP Fieldglass Support Engineer

Company: IBM

Location: Sofia, BG

Posted Dec 09, 2025

IBM Consulting emphasizes long-term client relationships and growth opportunities. The SAP Fieldglass Support Engineer role requires technical expertise and collaboration, with a focus on system stability and innovation in a dynamic environment.

Data Engineer-Data Platforms-Google

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring technical expertise in GCP services, collaboration skills, and experience with Big Query. It specifies educational qualifications, technical proficiencies, and preferred attributes like agile methodologies and time management abilities.

IJDS【東京/新潟/広島/福岡】プロジェクトマネージャー(金融領域)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a project manager role at IBM Japan, requiring leadership of cross-industry technology projects and collaboration with clients. The position emphasizes career growth, innovative solutions, and utilizing IBM's technology portfolio to drive customer transformation.

Security Device Analyst

Company: IBM

Location: WROCLAW, PL

Posted Dec 09, 2025

This text describes a job posting for an IBM SOC Security Device Analyst role in Poland, outlining responsibilities related to cybersecurity operations, required education (bachelor's degree), preferred qualifications (master's degree), and technical expertise in network security tools and certifications. It details the work model with 24/7 coverage and emphasizes skills in troubleshooting, device monitoring, and incident analysis.

Security & Compliance Engineer - Sovereign Cloud

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This job description highlights a role in IBM's Sovereign Cloud offering, requiring expertise in security and compliance, collaboration with global teams, and experience with tools like Nessus and Nexpose. The position emphasizes innovation, problem-solving, and working in a fast-paced environment with cross-functional teams.

ECP Payroll Transition Project Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job posting seeks an experienced Project Manager to lead a critical SAP Payroll system transition from ECC to ECP across Asia Pacific markets. Responsibilities include project lifecycle management, risk mitigation, and ensuring compliance with regional regulations. Required expertise involves SAP Payroll systems, multicountry deployments, and leadership of diverse teams.

SAP Treasury & Payment Controls Consultant

Company: IBM

Location: Bogota, CO

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and leadership roles in SAP consulting. It highlights the importance of technical expertise, team management, and innovation in payment management solutions.

AI/ML Engineering internship: SVL

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description outlines the role of an AIML Engineer intern at IBM's Automation and AI group, focusing on machine learning, LLM integration, and data governance. Responsibilities include data collection pipelines, model optimization, and establishing AI best practices. Requirements emphasize education in computer science or related fields, programming skills, and experience with ML frameworks.

Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job posting seeks a Software Quality Engineer with expertise in automation, testing, and CI/CD practices. The role requires designing test strategies, collaborating with development teams, and ensuring product quality through structured QA practices. Candidates must have a bachelor's degree, programming skills, and experience with tools like Selenium, Jenkins, and cloud technologies.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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