Outstanding Customer Experience Jobs

1,747,806 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Data Engineer-Data Platforms

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The role involves developing customized systems for IBM clients using agile methods, with opportunities for career growth and global impact through collaboration with enterprise systems and access to advanced technologies.

Associate Business Transformation Consultant 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Consulting's Associate Program emphasizes professional growth, global collaboration, and innovative problem-solving, offering opportunities to work with diverse clients and leverage cutting-edge technologies.

Salesforce Developer A - L2 - 3o4

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI. It highlights career growth opportunities, required skills in Salesforce development, and the importance of curiosity and problem-solving in a supportive ecosystem.

Package Consultant-Oracle Enterprise Performance Management Cloud

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on collaborating with global clients to solve complex business problems through hybrid cloud and AI solutions. The role emphasizes innovation, strategic partnerships, and technical expertise in areas like Oracle Cloud, EPBCS Financials, and process design, with requirements for 4-8 years of experience and advanced education.

Associate Hacker 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Consulting's Associate Program offers growth opportunities and technical challenges. The XForce team focuses on security, requiring skills in penetration testing and network security.

JVM C/C++ Developer

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job offers opportunities to work on JVM core components, tackle technical challenges, and collaborate with experts. It highlights competitive compensation, career growth, and contributions to open-source projects.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients to drive innovation and growth using IBM's technology, focusing on sales, partnerships, and SAP implementation expertise.

Software Engineer Keycloak Core Clients

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

IBM offers career opportunities in AI and cloud-native solutions, focusing on innovation and growth. The role involves advancing Keycloak's security features and collaborating on open-source projects.

Application Developer-MuleSoft

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the importance of curiosity and continuous learning. It highlights roles in software development, stakeholder collaboration, and technical expertise in Mulesoft and related technologies.

Technical Consultant-Security Intel & Operations Consulting Svcs

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a senior SOC Analyst role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in cybersecurity, and responsibilities involving threat detection, incident analysis, and event correlation. It highlights required skills in cloud platforms, network security, and proactive threat mitigation, along with preferred experiences in tools like CyberArk and Azure SSO.

Manufacturing Professional Poughkeepsie, New York

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

This role requires technical expertise in hardware integration, independent judgment, and experience in MFG processes. Candidates must have a high school diploma, 2+ years of experience, and strong communication skills.

Research Think Lab Design Intern

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Research emphasizes innovation, problem-solving, and technological impact. The role involves visual design to create compelling user experiences and collaborate in the Think Lab. Requirements include graphic design skills, typography knowledge, and Adobe suite proficiency.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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