Outstanding Customer Experience Jobs

1,748,174 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Data Engineer-Data Platforms

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The role involves developing customized systems for IBM clients using agile methods, with opportunities for career growth and global impact through collaboration with enterprise systems and access to advanced technologies.

Associate Business Transformation Consultant 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Consulting's Associate Program emphasizes professional growth, global collaboration, and innovative problem-solving, offering opportunities to work with diverse clients and leverage cutting-edge technologies.

Maximo Application Architect

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job description outlines a role as an IBM Maximo Application Architect, emphasizing collaboration with global clients, technical leadership in designing enterprise solutions, and expertise in Maximo technologies. It highlights career growth opportunities and required skills in cloud platforms, integration frameworks, and Agile methodologies.

Package Consultant-Oracle Cloud HCM Talent Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and responsibilities involving solution development, technical expertise, and continuous improvement. It highlights required qualifications and preferred skills for the role.

Hardware Test Engineer Intern

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The internship offers opportunities to work on cutting-edge hardware testing and collaboration with engineering teams, requiring technical skills and education in relevant fields.

JVM C/C++ Developer

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This job offers opportunities to work on JVM core components, tackle technical challenges, and collaborate with experts. It highlights competitive compensation, career growth, and contributions to open-source projects.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients to drive innovation and growth using IBM's technology, focusing on sales, partnerships, and SAP implementation expertise.

Application Developer-Microsoft .NET Stack

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and agile methodologies within IBM's consulting framework.

Technical Consultant-Security Intel & Operations Consulting Svcs

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a senior SOC Analyst role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in cybersecurity, and responsibilities involving threat detection, incident analysis, and event correlation. It highlights required skills in cloud platforms, network security, and proactive threat mitigation, along with preferred experiences in tools like CyberArk and Azure SSO.

Email Security Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a cybersecurity engineer role focused on email security, container orchestration, and cloud environments. The position requires expertise in Microsoft 365, IBM Cloud, and threat detection technologies, with emphasis on incident response and secure email solutions in dynamic enterprise settings.

System Services Representative San Jose CA

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job posting describes a Systems Services Representative role requiring technical support for IBM and multi-vendor systems, with responsibilities including installation, maintenance, and client interface management. The position demands a high school diploma, background verification, and flexible scheduling for occasional overtime.

Application Developer-Oracle Cloud Middleware

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and technical expertise. It outlines responsibilities, required skills in software development, and the importance of continuous learning.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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