Outstanding Customer Experience Jobs

1,748,174 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Quality Engineer-Data

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on technical expertise, team collaboration, and test automation skills. Requirements include a bachelor's degree, communication abilities, and experience with software testing processes.

IBM Maximo Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role for a seasoned Maximo Technical Architect requiring deep technical expertise, strategic thinking, and hands-on experience with Maximo architecture. The position involves leading enterprise asset management solutions, ensuring system performance and scalability, and collaborating with stakeholders. Responsibilities include designing architectures, providing technical guidance, and maintaining documentation. Required skills include proficiency in Java, SQL, and Maximo customization, with preferred experience in cloud-based solutions and DevOps practices.

Accounts Payable Specialist-Japanese Bilingual

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

This job description highlights IBM's collaborative culture and opportunities for innovation, emphasizing roles in financial processes, compliance, and teamwork. It outlines responsibilities like invoice validation, tax code management, and process improvements, along with required skills in English/Japanese and analytical tools.

Field CTO

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

This role emphasizes collaboration, innovation, and leadership in IBM's cloud solutions, offering opportunities to influence strategic directions and drive customer success through technical expertise and thought leadership.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines an HR Practitioner role at IBM Consulting, emphasizing career growth, collaboration with global clients, and opportunities for professional development. The position involves managing learning administration tasks, supporting employees, and working within a supportive culture that values innovation and long-term growth.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and technical expertise in delivering customized systems. It outlines responsibilities like end-to-end feature development, stakeholder collaboration, and required skills in Adobe Experience Manager and other technologies.

MP&O Senior Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role as an SAP Defense amp Security DampS Consultant requiring expertise in implementing solutions for public sector clients, cross-functional knowledge of supply chain and finance, and experience in defense environments. It emphasizes project delivery, system integration, and collaboration between hiring teams.

Software Developer FileNet

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

IBM seeks an innovative Software Developer with expertise in AI and cloud technologies to contribute to next-generation product features. The role emphasizes collaboration, problem-solving, and delivering cutting-edge solutions in a dynamic environment.

Salesforce Developer A - L2 - 4o4

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job description highlights a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It emphasizes career growth, strategic partnerships, and professional development opportunities within a global environment.

Product Management Intern - IBM Storage 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM's role in providing hybrid cloud infrastructure solutions and emphasizes a growth-minded culture focused on innovation and collaboration. It outlines job responsibilities involving market research, customer analysis, and product development, while detailing required education and technical skills for the position.

Associate Business Transformation Consultant- Enterprise Strategy

Company: IBM

Location: Jakarta, ID

Posted Dec 09, 2025

The IBM Consulting Associates Program offers growth opportunities, collaboration with global clients, and professional development. It emphasizes innovation, technical skills, and impactful solutions for clients.

Process Delivery Specialist (Korean Speaking)

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

This job description highlights a key role in IBM's finance and admin operations, emphasizing opportunities to work on innovative technologies like AI and blockchain. The position involves collaborating with global clients and driving technological adoption through specialized delivery centers, though it requires strong qualifications in finance processes and technical skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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