Outstanding Customer Experience Jobs

1,748,233 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Data Scientist - Generative AI

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on designing and implementing Generative AI solutions, emphasizing collaboration with clients, technical expertise in hybrid cloud and AI, and long-term career growth opportunities. The role requires experience in AI architecture, stakeholder management, and technical stacks like AWS, Azure, and WatsonX, while promoting innovation and impactful client outcomes.

Integration Java Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This job posting seeks an API Developer for the CBS Integration team in Bucharest, requiring expertise in Java, API development, and integration technologies. Responsibilities include designing, testing, and documenting APIs, collaborating with PMs and architects, and ensuring secure and high-performing solutions. The role offers opportunities to work with cutting-edge technologies and engage in strategic discussions with stakeholders.

Process Functional Consultant and Solution Architect - SAP Master Data Governance

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.

Transition Manager

Company: IBM

Location: New York, US

Posted Dec 09, 2025

This role involves leading global transition projects, collaborating with clients on hybrid cloud and AI initiatives, and managing complex transitions with strong communication and technical expertise.

Industry Consultant - Industrial Services

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role in consulting for manufacturing clients, leveraging advanced technologies and collaboration. IBM offers career growth and innovation opportunities through its culture of supporting diverse expertise and global client engagement.

Product Owner with technical background (f/m/x)

Company: IBM

Location: Guemligen, CH

Posted Dec 09, 2025

This text describes a technical consulting role at IBM with opportunities for career growth, collaboration with global clients, and technical expertise in areas like Java, Angular, and SAFe methodology. It highlights benefits such as training, certification programs, and work on innovative projects involving Swiss social insurance systems.

SAP S/4HANA HCM Senior Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on collaboration, innovation, and impactful client solutions. It highlights opportunities to work with industry leaders, leverage technology platforms, and drive growth through strategic partnerships and technical expertise.

Talent Acquisiton Recruiter キャリア採用担当

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

This job posting highlights opportunities to shape IBM's future through talent acquisition, collaboration with global teams, and innovative recruitment approaches. The role requires Japanese and English proficiency, with responsibilities spanning candidate sourcing, hiring manager coordination, and strategic recruitment planning.

Client Service Manager

Company: IBM

Location: Bogota, CO

Posted Dec 09, 2025

The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.

デザインアンドコンストラクション(D&C)・プログラムマネージャー

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.

SAP EAM Data Governance Package Consultant Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.

[IBM Japan:iX] UI/UX Designer・Design Consultant

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing collaboration, innovation, and global impact. It highlights opportunities for growth, technology expertise, and a culture of evolution. Required skills include Japanese proficiency, design experience, and technical knowledge.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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