Outstanding Customer Experience Jobs

1,748,233 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for growth through technical expertise and stakeholder engagement. It highlights responsibilities like feature development, problem-solving, and continuous learning, while outlining required skills and preferred experiences.

Associate Quality Engineer- Entry Level (Lansing, MI)

Company: IBM

Location: Lansing, US

Posted Dec 09, 2025

IBM Consulting's Associate Program emphasizes professional growth, global client collaboration, and innovative problem-solving. It offers technical expertise and career development opportunities for driven individuals seeking impactful roles in hybrid cloud and AI advancements.

Application Developer-Process Management (BPM)

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and opportunities for innovation. It outlines responsibilities involving software development, BPM tools, and integration with enterprise systems, while specifying educational and experiential requirements.

System Services Representative San Jose CA

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job posting describes a Systems Services Representative role with responsibilities including hardware/software support, client coordination, and system maintenance. Requirements include a high school diploma, background verification, and flexible scheduling for occasional overtime.

Scientifique en modélisation thermomécanique et en science des matériaux appliquée à la microélectronique

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers high-tech manufacturing, emphasizing innovation and employee development. The role involves developing microelectronics, with benefits like competitive pay, flexible hours, and a safe work environment. Qualifications include a bachelor's degree and experience in materials science and FEA modeling.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role in IBM Consulting focused on digital transformation, customer service, and technical expertise. It emphasizes collaboration with industry leaders, innovative solutions, and professional growth opportunities within a supportive environment.

SAP SD Lead (TAX)| Curitiba

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career in IBM Consulting emphasizing collaboration with global clients, opportunities for professional growth, and leadership in SAP solutions. It highlights the role's focus on innovation, technical expertise, and long-term career development in a supportive environment.

Senior SAP HANA Basis Consultant

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

IBM Consulting offers career growth through collaboration with global clients on hybrid cloud and AI projects, emphasizing innovation, technical expertise, and strategic solutions design.

Consultor(a) SAP - Multiplos Módulos

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, technical expertise, and impactful projects. It highlights the role's focus on innovation, strategic solutions, and professional development in a supportive environment.

Software Engineer II - HashiCorp Terraform Search

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text promotes a career at IBM Software, highlighting opportunities to work on innovative cloud-native solutions, collaborate with teams, and contribute to infrastructure and security lifecycle management. It outlines responsibilities, required skills, and the company's focus on customer outcomes and technological leadership.

Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and professional growth opportunities. It highlights project management responsibilities across various industries and emphasizes skills development, leadership potential, and technological expertise requirements.

Associate Business Transformation Consultant – Adobe Experience – Co-op 2026

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This text promotes a career in IBM Consulting, emphasizing opportunities for professional growth, collaboration with clients on digital transformation projects, and development through mentorship programs. It highlights roles in strategic analysis, project management, and technology integration while outlining educational and skill requirements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages