Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Package Consultant-Workday Talent Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This role involves collaborating with clients on hybrid cloud and AI solutions, requiring expertise in Workday HCM and project management skills.

Quality Engineer-Automation

Company: IBM

Location: Kochi, IN

Posted Dec 08, 2025

This job description outlines a role at IBM Consulting's delivery centers focusing on automation testing, requiring expertise in software testing processes, Java, and tools like Selenium. It emphasizes technical skills, continuous delivery, and collaboration with teams.

Application Developer-Cloud FullStack

Company: IBM

Location: Mumbai, IN

Posted Dec 08, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in cloud development, and requirements for Java proficiency, microservices architecture, and containerized deployments.

Maximo Technical Leader

Company: IBM

Location: Multiple Cities

Posted Dec 08, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical leadership in Maximo platforms, and opportunities for innovation. It outlines responsibilities involving system design, team collaboration, and technical expertise, along with required qualifications and preferred skills in emerging technologies.

Senior Cloud Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

IBM seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions, emphasizing growth, global opportunities, and impactful software development for millions of users. The role requires expertise in microservices, cloud technologies, and agile practices, with a focus on high-quality, scalable systems.

Business Transformation Consultant-IoT & Edge Computing

Company: IBM

Location: Gurgaon, IN

Posted Dec 08, 2025

This role involves driving digital transformation in the automotive industry using IoT and AI technologies, focusing on connected vehicles and data-driven solutions. It requires expertise in telematics, cloud platforms, and collaboration with cross-functional teams.

Senior Consultant - AI Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 08, 2025

This job posting highlights a Senior AI Engineer role at Hakkoda, now part of IBM, emphasizing innovation, collaboration, and impactful AI solutions. The position requires expertise in LLMs, cloud platforms, and client-facing delivery, with opportunities for growth and leadership in a dynamic environment.

Project Administrator-Project Support (Hazel Balagtas)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 08, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and project administration responsibilities. It highlights technical expertise, organizational skills, and career growth opportunities within IBM's ecosystem.

Systems Support Apprentice

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 08, 2025

IBM's apprenticeship program offers hands-on learning, mentorship, and career growth opportunities for tech-savvy individuals seeking to develop skills in systems support.

Application Architect-SAP Enterprise Integration

Company: IBM

Location: Hyderabad, IN

Posted Dec 08, 2025

The text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP and cloud technologies, and professional growth. It outlines responsibilities involving Supply Chain projects, innovation, and integration of cloud applications. The role requires extensive SAP experience and specific technical skills, with a focus on delivering impactful solutions for clients.

Solution Architect (HS)

Company: IBM

Location: Leicester, GB

Posted Dec 08, 2025

IBM CIC offers extensive career growth opportunities, diverse teams, and a supportive work environment with benefits like training programs, flexible working, and industry certifications. The role emphasizes innovation, technical expertise, and collaboration across sectors.

Package Consultant-SAP HANA SCM IBP

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This job description highlights a career in IBM Consulting focused on delivering innovative solutions through global collaboration, technical expertise, and strategic SAP implementations. It emphasizes opportunities for professional growth, client impact, and working with cutting-edge technologies.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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