Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

IBM Quantum Algorithms Engineer in Korea

Company: IBM

Location: Seoul, KR

Posted Dec 08, 2025

IBM Quantum is seeking a Quantum Algorithms Engineer to drive innovation and community engagement through education, workshops, and open-source collaboration. The role involves developing quantum education programs, supporting researchers, and advancing workforce development initiatives in Asia Pacific regions.

AI Research Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This text describes a job opportunity at IBM's Granite Feedback Team, emphasizing collaboration on Gen AI use cases, technical expertise in software development and machine learning, and the role's impact on advancing AI for science and decision optimization. It highlights required skills, preferred qualifications, and the importance of innovation and communication in the position.

Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.

Finance Business Analyst Intern - 2026

Company: IBM

Location: Multiple Cities

Posted Dec 08, 2025

IBM focuses on leveraging technology to enhance industries through innovation. The role involves financial analysis, stakeholder collaboration, and data-driven insights to support business decisions.

Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern)

Company: IBM

Location: Markham, CA

Posted Dec 08, 2025

This internship offers hands-on experience in B2B sales and partner engagement at IBM, focusing on solution selling, CRM tools, and professional communication. Ideal for tech-savvy students seeking growth in sales and partnerships.

Package Consultant-SAP FIN FI

Company: IBM

Location: Ahmedabad, IN

Posted Dec 08, 2025

This role involves collaborating with clients on SAP FI implementation, leading projects, and ensuring technical expertise. Requirements include 12 years of SAP experience and strong problem-solving skills.

Package Consultant-SAP HANA SCM SD

Company: IBM

Location: Pune, IN

Posted Dec 08, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and responsibilities involving SAP implementation and project leadership. It highlights the role's focus on innovation, client impact, and professional growth through strategic partnerships and technology platforms.

SAP IS-U Billing FI-CA Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 08, 2025

IBM's job posting highlights a dynamic, inclusive culture focused on innovation and professional growth, seeking experienced SAP professionals for impactful roles in Energy & Utilities with opportunities for collaboration and technological advancement.

Tech Lead / Architect Software Developer

Company: IBM

Location: Kochi, IN

Posted Dec 08, 2025

This job description outlines a Lead Architect Infrastructure Developer role focusing on cloud platforms, automation, and SaaS ecosystems. The position requires expertise in scalable infrastructure solutions, backend development with Python/Go, API design, and DevOps practices. Key responsibilities include collaboration across teams, deployment strategies, and monitoring tools like Prometheus and Grafana.

Senior Solutions Engineer

Company: IBM

Location: AUCKLAND, NZ

Posted Dec 08, 2025

This job description highlights opportunities to contribute to IBM's cloud solutions, work with HashiCorp tools, and collaborate on enterprise-grade infrastructure. It emphasizes technical expertise, customer engagement, and cross-functional teamwork in a dynamic environment.

Data Engineer-Data Platforms

Company: IBM

Location: Mumbai, IN

Posted Dec 08, 2025

The role involves developing customized systems for IBM clients, requiring a bachelor's degree and Python/Spark expertise, with opportunities for global impact and career growth.

Application Developer-Azure Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 08, 2025

This role involves leading teams to innovate with clients using IBM's technology, focusing on strategic solutions and collaboration. The position emphasizes career growth, partnership excellence, and resource optimization within IBM's ecosystem.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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