Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Live Sports Content Operator

Company: Storyteller

Location: Hungary

Posted Dec 06, 2025

The job posting describes a remote position with Storyteller, a high-growth B2B SaaS platform. The role involves running live content management, generating engaging content, providing customer support, and ensuring quality control. The company offers a competitive salary, benefits, and a flexible work environment. The recruitment process includes a 15-minute call, an interview, and a follow-up task.

Business Systems Analyst - Associate A

Company: Blackbaud

Location: India

Posted Dec 06, 2025

This job description outlines a campus hire role for a Gainsight platform specialist, requiring configuration skills, collaboration with cross-functional teams, and system support. The position seeks graduates with a focus on SaaS platforms and CRM systems, emphasizing communication, analytical skills, and a proactive attitude.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Georgia,Serbia,Germany,Cyprus

Posted Dec 06, 2025

Gcore is seeking a Compute Hosting Growth Lead to own the growth strategy and unit economics for their low-cost compute and hosting business. The role involves driving measurable impact by improving conversion funnels, optimizing acquisition channels, and scaling adoption across self-serve and assisted customer journeys. The ideal candidate has 3+ years of experience in growth, product-led growth, or marketing operations, ideally in hosting, cloud, or SaaS, and a proven track record of managing performance metrics and running growth experiments.

AI Audio Designer

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva is seeking a contractor to join their AI Content Studio Team for a 12-month engagement. The role involves generating AI audio, refining prompts, building workflows, supporting discoverability, analyzing data, and publishing docs. The ideal candidate has experience with music, SFX, or voice content, DAWs, postproduction, metadata, and AI tooling. The team values ethics, consent, and safety.

Customer Success Specialist I

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek offers a dynamic role in customer success with a mission to revolutionize healthcare. The position includes competitive benefits, growth opportunities, and a supportive team environment.

Workday HCM Optimization Senior Consultant

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting outlines a Workday HCM Optimization Manager role with requirements including relevant experience and certifications. It details responsibilities such as managing transformations and providing support, along with a competitive salary range of $113,000-$188,000. The position offers comprehensive benefits including healthcare, retirement plans, and flexible work arrangements.

Talent Acquisition Partner

Company: Spektrix

Location: USA

Posted Dec 06, 2025

Spektrix is seeking a Talent Acquisition Partner to join their team and help attract top talent for their growing company. The role involves partnering with hiring managers, utilizing recruitment strategies, managing the recruitment process, and working on employer brand initiatives. The company offers competitive benefits and a flexible work environment.

Software Engineer (Web SDK)

Company: Storyteller

Location: Tunisia

Posted Dec 06, 2025

The job posting describes a fully remote, high-growth SaaS company called Storyteller that is looking for engineers to work on their Web SDK and backend services. The role involves building features, improving performance and developer experience, and using AI tools extensively. The company offers a competitive salary, benefits, and 33 days of paid leave.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva's FPampA role offers growth, collaboration, and benefits like flexible leave and wellbeing allowances in a dynamic environment.

Senior Art Director

Company: Canva

Location: Viet Nam

Posted Dec 06, 2025

The job description is for a Creative Lead/Senior Art Director role at Canva, based in Ho Chi Minh, Vietnam. The role involves shaping creative direction, content creation, and curation, as well as collaborating with stakeholders and leveraging local market insights. Canva offers flexibility in work location and emphasizes a culture of innovation and inclusivity.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva is a company that values collaboration, growth, and innovation. They offer a supportive work environment with flexible options and opportunities for professional development. The FP&A team is seeking a strategic finance business partner to join their collaborative and supportive environment.

Junior Web Developer

Company: Storyteller

Location: Tunisia

Posted Dec 06, 2025

Storyteller is a high-growth B2B SaaS platform that allows companies to integrate Stories into their platforms. They offer a fully remote position for a Junior/Graduate Software Engineer to work on their Web SDK, which powers Stories used by globally recognized clients, especially in sports. The role involves shipping features, improving reliability, solving customer problems, and contributing to developer experience.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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