Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Fullstack Engineer

Company: Typeform

Location: Spain

Posted Dec 06, 2025

Typeform is a fully remote company seeking a Senior Fullstack Engineer to shape and evolve their Echo Design System. The role involves building and maintaining fullstack features, designing scalable APIs, improving dev workflows, and collaborating with design. The ideal candidate has experience with JavaScript/TypeScript, React, Node.js, PostgreSQL, and CICD pipelines.

Associate Solutions Consultant

Company: Figma

Location: USA

Posted Dec 06, 2025

Figma is seeking a solutions consultant to support their commercial segment and drive growth within the region. The role involves partnering with sales teams, building relationships, addressing security concerns, and creating content to delight customers. The ideal candidate should have 2+ years of experience in presales and postsales, excellent communication skills, and familiarity with the enterprise SaaS ecosystem.

Web Designer (Marketing-Focused)

Company: Outliant

Location: Anywhere

Posted Dec 06, 2025

Ignite Visibility is an award-winning digital marketing agency that delivers best-in-class results through bold thinking and strategic digital solutions. They have recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values innovation, ingenuity, and empowers team members to push boundaries and deliver seamless digital experiences.

Software Engineer - Deployment Infrastructure

Company: Vercel

Location: USA

Posted Dec 06, 2025

The role is a Senior Infrastructure Engineer position on the CICD team at Vercel. The engineer will own and evolve the infrastructure that powers Vercel's build and deployment lifecycle, design and operate high-performance microservices, lead projects end-to-end, collaborate across teams, shape the long-term vision of CICD, participate in the oncall rotation, contribute to the open-source community, and write clean, efficient, tested, and well-documented code. The ideal candidate has 6+ years of experience designing, building, and operating backend applications and distributed systems at scale, strong proficiency in JavaScript/TypeScript, cloud infrastructure (AWS), and infrastructure as code (Terraform), a track record of end-to-end ownership, skilled at cross-team collaboration, comfortable setting direction and defining architectural standards, experienced in mentoring and elevating others, and curious, eager to learn, and motivated to push the boundaries of modern software development.

Data Scientist L4/L5 - Identity DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix seeks data scientists to enhance commerce experiences, offering competitive salaries, comprehensive benefits, and a focus on diversity and innovation.

Senior Backend (Go) Engineer, Gitlab Delivery - Operate

Company: GitLab

Location: North America,Latin America,EMEA

Posted Dec 06, 2025

The role of a Senior Backend Engineer on the GitLab Operate team involves focusing on delivering and supporting GitLab for self-managed customers by building and maintaining infrastructure tooling and automation. The team works across various components like Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit, and the GitLab Operator to ensure easy deployment, security, and scalability across diverse environments and major cloud providers. The role requires collaborating with multiple teams and providing technical leadership.

Manager - Sales Enablement

Company: Lumos

Location: USA

Posted Dec 06, 2025

The role of Manager of Sales Enablement involves designing and running programs to improve seller readiness, message consistency, and deal execution quality. The responsibilities include building onboarding programs, launching ongoing enablement, creating field assets, enabling managers to coach, building data loops, defining indicators, partnering with Product Marketing and SE leadership, and deploying AI where appropriate. The ideal candidate should have 6+ years in sales enablement and/or B2B SaaS sales, expertise in MEDDPICC and Command of the Message frameworks, strong facilitation and storytelling skills, program and project management experience, proficiency with GTM technologies, a data-informed mindset, and the ability to build cross-functional relationships.

Analytics Engineer (L5) - Media Science DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

The text describes Netflix's global entertainment services and a job opening for a Senior Analytics Engineer. It outlines responsibilities, required skills, and company benefits, presenting a professional and informative overview of the role and organization.

Real Sales Representative - Capital Planning

Company: Fortive

Location: USA

Posted Dec 06, 2025

The text describes the role of a key account manager in cultivating strong relationships with clients, serving as their advocate, identifying upselling opportunities, collaborating with teams for revenue growth, ensuring seamless client experience, and achieving KPIs related to renewal rates and customer satisfaction.

Associate Support Engineer

Company: GitLab

Location: North America,Latin America

Posted Dec 06, 2025

The role of Support Engineering at GitLab involves working closely with engineering and product teams to support customers, troubleshoot issues, and contribute to the codebase and documentation. The team collaborates with various departments to build new features, fix bugs, and improve the product. The role requires technical skills, problem-solving abilities, and effective communication.

Sr. Machine Learning Engineer

Company: Typeform

Location: Germany,Ireland,Netherlands,Portugal,Spain,UK

Posted Dec 06, 2025

Typeform is a fully remote company with a Data & Insights team focused on making data actionable through reports, dashboards, and AI/ML models. The role is a Machine Learning Engineer position, responsible for designing, developing, and deploying scalable ML systems to deliver personalized experiences. The ideal candidate should have 4+ years of experience in building and deploying ML models, strong proficiency in Python and ML frameworks, experience with AWS cloud, Kubernetes, Docker, and ML lifecycle management tools like MLflow.

Junior Campaign Manager

Company: Canonical

Location: EMEA

Posted Dec 06, 2025

Canonical is seeking a Junior Campaign Manager to join their Marketing team. The role involves setting up and monitoring paid campaigns, building automation and AI for ad performance, and developing the adtech stack. The ideal candidate should have experience with ad platforms, campaign tracking, lead generation, AB testing, and data-driven decision making. The position is fully remote in the EMEA region.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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