Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Regulatory Data Analyst

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting outlines a Data Science role requiring experience with data analysis tools and offering competitive compensation and comprehensive benefits. The position involves working on public health investigations and using analytical tools to support regulatory efforts. It emphasizes collaboration, critical thinking, and communication skills, with additional perks like health insurance, retirement plans, and professional development opportunities.

Jr. Business Systems Analyst

Company: Zapier

Location: Latin America,India,North America

Posted Dec 06, 2025

Zapier is seeking a Jr Business Systems Analyst to help power systems, workflows, and automation for their Support organization. The role involves making internal tools more reliable, processes more scalable, and support teams more efficient. Zapier values diversity, inclusion, and remote work, and provides a nonstandard application process to promote equity.

Regulatory Food Senior Scientist

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting describes a senior role in IT Project Management with a focus on food safety assessments and regulatory compliance. The position requires a PhD and 10+ years of experience, offering a competitive salary range of $171,000-$285,000. Benefits include comprehensive healthcare, retirement plans, and a flexible work environment with opportunities for professional development.

BSA/AML Analyst

Company: Green Dot Corporation

Location: USA

Posted Dec 06, 2025

Green Dot is seeking talented professionals across the United States to join their team and develop smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The BSAAML Analyst role involves analyzing transactional data, identifying financial threats, and ensuring compliance with regulatory requirements.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.

Product Manager

Company: Douro Labs

Location: USA

Posted Dec 06, 2025

The job posting is seeking a skilled Product Manager to define the future of market data for decentralized finance. The role involves owning the full product development lifecycle, collaborating with engineering, marketing, and sales, and launching and iterating the Pyth market data product. The ideal candidate will have a systematic approach to product development, deep understanding of product management tools and processes, and experience in enterprise B2B product management. Familiarity with the DeFi ecosystem is a plus.

Sr. Marketing Writer

Company: Perforce

Location: USA

Posted Dec 06, 2025

Perforce is a global company that values collaboration, creativity, and wellness. They are seeking a Senior Marketing Writer to develop content for their brands and software solutions. The role involves writing various types of content, collaborating with teams, and applying SEO expertise.

Principal Producer, Narrative - External Development

Company: Scopely

Location: USA

Posted Dec 06, 2025

Scopely is seeking a Principal Producer for an unannounced AAA mobile game. The role involves leading narrative production, managing storytelling, and collaborating with internal and external teams. The ideal candidate has 8+ years of AAA game development experience and a proven track record in shipping narrative RPG titles.

State Government Affairs Lead

Company: OpenAI

Location: USA

Posted Dec 06, 2025

OpenAI seeks a State Government Affairs Lead to build relationships with public officials and policymakers, inform and support shared work, and advance regulation, industry standards, and safe development of AI tools. The role requires strategic advocacy, regulatory engagement, stakeholder coordination, and policy development.

Protective Intelligence & Threat Analyst

Company: OpenAI

Location: USA

Posted Dec 06, 2025

The Corporate Security team at OpenAI ensures the physical safety and security of the organization's assets, operations, and personnel. The Protective Intelligence & Threat Analyst role involves monitoring open-source intelligence, social media, and the dark web to identify and analyze physical security threats and geopolitical developments relevant to the company. The ideal candidate should have 5+ years of experience in threat investigations and intelligence analysis, excellent communication skills, and the ability to work independently and as part of a team.

iOS Engineer

Company: Leonardo.Ai

Location: Australia

Posted Dec 06, 2025

LeonardoAI is an Australian startup that aims to unleash creativity with its generative AI platform. They are seeking an iOS Engineer to join their Native Tribe team, building iOS and Android apps with a mobile-first approach. The role involves collaborating on features, leading projects, working in a SwiftUI-first codebase, and utilizing cutting-edge AI tooling. The team values collaboration, initiative, and a supportive culture.

AI Chatbot Developer - Google CCAI/Dialogflow

Company: TTEC Digital

Location: Philippines

Posted Dec 06, 2025

TTEC Digital is seeking an experienced AI Chatbot Developer to design, build, and support enterprise solutions using Google Cloud Contact Center AI and CCaaS platforms. The role involves solution development, operational support, and collaboration with global teams to deliver reliable, scalable solutions that power enterprise contact centers.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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