Outstanding Customer Experience Jobs

1,748,804 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Chief Customer Officer

Company: HubSync

Location: USA

Posted Dec 06, 2025

HubSync is seeking a Chief Customer Officer (CCO) to lead customer-centric initiatives, enhance customer experience, increase retention, and drive revenue growth through exceptional service, engagement, and loyalty. The CCO will develop and execute comprehensive customer experience strategies, lead customer-facing teams, build relationships with key clients and partners, analyze customer feedback and data, collaborate with cross-functional teams, advocate for the customer internally, monitor industry trends, and drive initiatives to increase customer retention, lifetime value, and advocacy.

Head of High-Volume Hiring, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.

Billing Coordinator I (Healthcare Billing Specialist)

Company: labcorp

Location: USA

Posted Dec 06, 2025

Labcorp is seeking an entry-level Billing Coordinator I to join their team. The role involves billing data entry, verifying insurance information, and communicating with clients and patients to resolve billing defects. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no-charge lab testing, and a fitness reimbursement program.

AI Solutions Director

Company: Nearform

Location: UK

Posted Dec 06, 2025

Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.

Sr. Software Engineer - Core Banking

Company: Visa

Location: Brazil

Posted Dec 06, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Design Engineering Manager - Experience Design Prototyping

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is seeking an Engineering Manager to lead the Experience Design Prototyping team. The role involves leading a team of Design Engineers to create high-fidelity prototypes, drive product innovation, and shape the future of user experience at Netflix. The ideal candidate should have 10+ years of experience in design engineering, frontend development, or creative technology, with at least 3 years of leadership experience. They should have deep expertise in prototyping and interaction design using JavaScript, TypeScript, React, and Node.js, and a track record of delivering prototypes that influenced strategic decisions or shipped product experiences.

Head of Professional Business Services, Customer Success

Company: First Advantage

Location: USA

Posted Dec 06, 2025

First Advantage is seeking a strategic leader for a high-impact role in customer success, offering competitive benefits, remote work flexibility, and opportunities for growth. The position emphasizes innovation, inclusivity, and global leadership in background screening solutions for Fortune 100 brands.

Customer Success Project Manager

Company: ImageTrend

Location: USA

Posted Dec 06, 2025

ImageTrend Inc seeks a Customer Success Project Manager to lead client projects, ensuring timely delivery and stakeholder communication. The role involves project planning, risk mitigation, and collaboration with teams. The position offers a competitive salary and remote work flexibility.

Accounts Receivable Specialist

Company: labcorp

Location: USA

Posted Dec 06, 2025

Labcorp is seeking an Accounts Receivable Specialist to join their team in the Revenue Cycle Management Division. The role involves processing secondary claims, researching websites for backup, identifying issues and trends, ensuring aged AR is handled according to SOP, communicating with leadership and partner teams, and remaining flexible to changing priorities. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no charge lab testing, fitness reimbursement program, and many more incentives.

Account Executive - Commercial

Company: Fortive

Location: Remote

Posted Dec 06, 2025

The text describes a sales role responsible for achieving sales goals and objectives across a defined geographic territory. The role requires 4+ years of SaaS sales experience, proven track record in meeting and exceeding annual sales goals, and the ability to develop deep knowledge of commercial facilities challenges. Collaboration with various teams and stakeholders is essential, along with the ability to navigate corporate structures and build satisfied customer base.

Email Marketer (Braze Experience) + $300 Sign-On Bonus!

Company: GrowthAssistant

Location: Philippines

Posted Dec 06, 2025

GrowthAssistant is seeking a skilled Email Marketer with Braze expertise to build and manage email campaigns for a major US-based on-demand delivery and technology client. The role involves campaign building, QA testing, project management, and collaboration with cross-functional teams. The company offers a fully remote work setup, competitive salary, performance bonuses, and opportunities for growth and learning.

Software Engineer L4 - Ads CRM

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads while ensuring a great viewing experience for members and brand safety for advertisers. They are seeking to build a super intelligent ad sales team using AIML and genAI techniques to accelerate revenue growth.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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