Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 21, 2025

This job description outlines a remote Customer Service Representative role with training requirements, work schedule details, location preferences, licensing needs, and responsibilities. It emphasizes customer service excellence, policy management, and company values while detailing qualifications and compensation information.

AI Product Operations

Company: Storyteller

Location: Egypt

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive salary, and opportunities to work with global brands. The position emphasizes innovation, AI-driven problem-solving, and collaboration with sports organizations, offering a supportive environment for product operations professionals.

Deputy Compliance Officer

Company: Bitfinex

Location: El Salvador

Posted Dec 21, 2025

Bitfinex promotes financial freedom through innovation, empowering users with cutting-edge technology and a collaborative culture, while offering competitive roles in a dynamic, global environment.

Tech Lead / Manager — Operations Automation Platform

Company: Gametime United

Location: USA

Posted Dec 21, 2025

This job posting highlights a high-impact technical leadership role at Gametime, focusing on AI-driven automation and operations. The position offers competitive compensation, benefits, and opportunities to shape internal systems. It emphasizes collaboration, innovation, and mentorship within a supportive engineering culture.

Commercial Account Executive

Company: Builder.io

Location: UK

Posted Dec 21, 2025

The text describes a Commercial Account Executive role at Builderio, outlining responsibilities such as generating sales opportunities, meeting quotas, collaborating with teams, and working with Sales Engineers. It also mentions compensation ranges and qualifications required for the position.

Security Engineer (L4) - Application Security

Company: Netflix

Location: USA

Posted Dec 21, 2025

Netflix seeks a Security Engineer to enhance application security, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture. The role involves collaborating with cross-functional teams to develop scalable security solutions and improve developer experiences while prioritizing risk management and innovation.

Strategic Account Executive

Company: GitLab

Location: Singapore

Posted Dec 21, 2025

This job description highlights a Strategic Account Executive role in Southeast Asia, emphasizing growth opportunities, enterprise account management, and collaboration with cross-functional teams. It outlines responsibilities like leading sales cycles, developing account strategies, and driving customer success while requiring consultative selling skills and technical proficiency.

Senior Product Designer - Commerce and Lifetime Value

Company: Netflix

Location: USA

Posted Dec 21, 2025

This text describes a Product Designer job opening at Netflix, outlining responsibilities, requirements, and benefits. It emphasizes global impact, design strategies, and comprehensive employee benefits while maintaining a neutral tone.

Senior Analyst - Analytics and Insights

Company: GitLab

Location: USA

Posted Dec 21, 2025

This job description outlines a Senior Analytics role focused on transforming complex data into actionable insights for GitLab's Finance team. The position requires collaboration with cross-functional teams, data analysis, dashboard development, and stakeholder communication. Key responsibilities include supporting financial reporting, ensuring data quality, and driving data-driven decision-making across the organization.

iOS Engineer

Company: Grow Therapy

Location: USA

Posted Dec 21, 2025

This job posting highlights an iOS Engineer role at a mission-driven company focused on revolutionizing mental health care. The position offers opportunities to design innovative solutions, collaborate with cross-functional teams, and contribute to scalable projects. It emphasizes a supportive team environment, professional growth, and impactful work in accessible healthcare technology.

Staff Product Manager - Agentic AI / Product Security and Compliance

Company: Finite State

Location: USA

Posted Dec 21, 2025

This job description highlights a Staff Product Manager role focused on integrating agentic AI for compliance automation and product security. The position offers end-to-end product ownership, AI innovation, customer collaboration, and cross-functional leadership opportunities. Qualifications include 7+ years in AI security/compliance and experience with startup products. The company emphasizes competitive compensation, remote work flexibility, and mission-driven impact on global security challenges.

Regional Director of Customer Success

Company: Cloudbeds

Location: Thailand

Posted Dec 21, 2025

This text describes a Customer Success leader role in Thailand, emphasizing cross-functional teamwork, global collaboration, and leadership in hospitality technology. It outlines qualifications, responsibilities, and desired skills for the position, highlighting cultural and professional expertise requirements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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