Outstanding Customer Experience Jobs
1,747,758 open positions · Updated daily
Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.
Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.
Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AIβdriven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.
Principal Engineer / Architect
Company: Home Solutions
Location: USA
Posted Dec 20, 2025
This job description outlines a senior technical leadership role at Home Solutions, focusing on architecture, backend systems, and cloud infrastructure. The position emphasizes impact, scalability, and innovation in a fast-growing market. It highlights competitive benefits, growth opportunities, and a collaborative environment for technical excellence.
Senior Investigator
Company: Twilio
Location: USA
Posted Dec 20, 2025
This job posting seeks a Senior Investigator for Twilio's Legal team in the NAMER region, emphasizing experience in employee relations, investigations, and compliance. Responsibilities include conducting thorough investigations, managing case systems, and ensuring fair resolutions. The role offers competitive pay, remote work options, and benefits like healthcare and retirement plans, with salary ranges varying by location.
Distinguished Data Systems Architect - Data Engineering
Company: GitLab
Location: USA
Posted Dec 20, 2025
This role involves leading data architecture for GitLab's SaaS and self-managed platforms, focusing on scalable systems, governance, and monetizable data services. Key skills include experience with distributed systems, cloud-native tools, and AI-driven patterns.
Engineering Manager
Company: Typeform
Location: UK
Posted Dec 20, 2025
This role involves leading engineering teams to foster a high-performance culture, using technologies like Go, React, and AWS. Candidates must have experience managing large teams and technical expertise in cloud-based products.
Product Marketing Manager - Invoicing
Company: Mercury
Location: USA
Posted Dec 20, 2025
The text discusses the historical hawala system's role in enabling trust-based trade across regions and highlights Mercury's modern banking platform focused on quality, trust, and speed. It emphasizes their invoicing product's popularity and a job opportunity with competitive compensation and growth potential.
Research Scientist
Company: Wikimedia Foundation
Location: USA
Posted Dec 20, 2025
The Wikimedia Foundation seeks a Research Scientist for a remote role, emphasizing open knowledge, collaboration, and global impact. The position requires a PhD, technical skills, and commitment to their mission, with a competitive salary range.
Sales Development Representative (French speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
Twilio's Sales Development Representative role emphasizes growth, collaboration, and competitive benefits, offering opportunities for career advancement and impactful work.
Marketing Manager
Company: Mozilla
Location: USA
Posted Dec 20, 2025
MZLA Technologies, a Mozilla subsidiary, develops open-source email tools like Thunderbird, empowering millions. They seek a Marketing Manager to grow their brand, offering competitive salaries, remote work, and comprehensive benefits.
Growth Operations Manager
Company: Cobalt
Location: USA
Posted Dec 20, 2025
Cobalt provides pentesting services with a focus on agile business solutions and remote team collaboration. The company is hiring for a Marketing Operations Manager role with responsibilities spanning GTM alignment, process design, and cross-functional leadership. Cobalt emphasizes equal opportunity employment and fair compensation practices.
Staff Security Engineer - Product Security
Company: Mozilla
Location: USA
Posted Dec 20, 2025
Mozilla's mission to improve the internet through security and privacy initiatives. The Security Engineer role involves protecting users, ensuring secure software development, and contributing to a global public resource. Benefits include competitive pay, remote work, and professional growth opportunities.
Content Lead
Company: Builder.io
Location: USA
Posted Dec 20, 2025
The job description highlights a pivotal role in shaping Builderio's narrative, emphasizing collaboration across teams, impactful storytelling, and growth opportunities. It showcases a dynamic environment with clear career development and a focus on high-quality content creation.
Sales Enablement Manager
Company: Figma
Location: USA
Posted Dec 20, 2025
This job description highlights a critical role in connecting Figma's product roadmap with global sales teams, emphasizing opportunities to shape education programs, build scalable initiatives, and collaborate with key teams in a fast-paced environment. The role offers growth potential and a competitive benefits package.