Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior iOS Engineer - Performance, Stability and Monitoring

Company: Goodnotes

Location: Europe,Asia

Posted Dec 20, 2025

The text describes a Senior iOS Engineer role at Goodnotes, emphasizing performance stability, team collaboration, and user-centric development. It highlights competitive benefits like remote work flexibility, equity, and professional growth opportunities, portraying the company as innovative and employee-focused.

Senior Host Communications Strategy Lead

Company: Airbnb

Location: USA

Posted Dec 20, 2025

Airbnb emphasizes community impact and host partnerships, seeking a strategic communications leader to drive host engagement and product adoption through clear messaging and cross-functional collaboration.

Staff Service Designer

Company: Airbnb

Location: UK

Posted Dec 20, 2025

This job description outlines the role of a Staff Service Designer at Airbnb, focusing on shaping end-to-end systems, collaborating across disciplines, and designing coherent customer experiences. It highlights responsibilities like service blueprinting, journey orchestration, and strategic influence while detailing qualifications and location requirements.

People Operations Enablement Partner

Company: Coursera

Location: UK

Posted Dec 20, 2025

This job description outlines a People Ops Enablement Partner role in EMEA, focusing on operational excellence, compliance, and regional partnerships. Responsibilities include managing People Ops delivery, ensuring compliance, and driving innovation. Qualifications require HR expertise, global experience, and proficiency in HR systems.

Enterprise Account Executive

Company: MariaDB plc

Location: USA

Posted Dec 20, 2025

MariaDB is making a significant impact globally as a leading database solution, with opportunities for Enterprise Account Executives to drive sales and growth. The role involves managing complex sales cycles, collaborating with customers, and leveraging competitive compensation and benefits.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This job description outlines a Staff Software Engineer role at Dropbox, focusing on metadata infrastructure. Responsibilities include designing distributed systems, leading technical strategies, and ensuring scalability. Requirements include advanced experience in distributed systems and programming. Compensation ranges vary by location.

Senior Site Reliability Engineering

Company: Bugcrowd

Location: USA

Posted Dec 20, 2025

This job posting seeks a Senior Site Reliability Engineer to design infrastructure, develop CI/CD pipelines, and ensure system reliability. Requirements include expertise in Terraform, AWS, Docker, and programming languages, with remote work flexibility and a competitive salary range of $129,280-$161,600.

Enterprise Account Executive – Retail

Company: Anaplan

Location: USA

Posted Dec 20, 2025

Anaplan seeks a results-driven Enterprise Account Executive to drive growth through consultative sales, digital transformation, and cross-selling. The role requires expertise in SaaS solutions and collaboration with cross-functional teams to achieve business goals.

Senior Software Engineer - Resware

Company: Qualia

Location: USA

Posted Dec 20, 2025

The text promotes Qualia's real estate technology solutions, highlighting their simplification of home buying/selling processes, enterprise-grade products like Resware, and a job opportunity for a Senior Software Engineer. It emphasizes innovation, collaboration, and the company's mission to solve real-world problems through technology.

Contract Manager, Upmarket - German Speaker

Company: HubSpot

Location: Ireland

Posted Dec 20, 2025

This job description outlines a Contract Manager role at HubSpot with responsibilities including customer contract management, collaboration with stakeholders, and account growth. It highlights required skills like negotiation expertise, customer focus, and teamwork, while emphasizing a dynamic work environment and commitment to customer satisfaction.

Benefits Administrator

Company: G-P

Location: UK

Posted Dec 20, 2025

The Benefits Administrator role emphasizes operational excellence, data integrity, and compliance support. Responsibilities include process execution, documentation, continuous improvement, employee support, and vendor coordination. Qualifications highlight experience in administrative roles, technical acumen, and attention to detail.

Financial Services Representative

Company: D.A. Davidson

Location: USA

Posted Dec 20, 2025

DA Davidson emphasizes integrity and community impact, offering a role focused on client service and practice management with competitive benefits and professional growth opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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