Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 20, 2025

This job posting highlights a dynamic role at American Specialty Health, emphasizing opportunities to support practitioner recruitment, expand networks, and contribute to empowering individuals. It outlines remote work considerations, responsibilities, qualifications, and core competencies required for the position, while promoting equal opportunity employment.

Accounts Receivable Intern – Q2C (Quote-to-Cash)

Company: IBM

Location: Armonk, US

Posted Dec 20, 2025

This job posting outlines an Accounts Receivable AR Intern role with responsibilities including managing receivables, collaborating with cross-functional teams, and improving financial performance. It lists required skills like Excel proficiency and accounting principles, along with preferred qualifications such as analytical mindset and presentation skills.

Líder de PLM

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a career in IBM Consulting, emphasizing long-term client relationships, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities focused on Product Lifecycle Management (PLM) and highlights required skills like agile methodologies and technical expertise in PLM tools. The role involves collaborative work with multidisciplinary teams and offers a hybrid work model with locations in São Paulo.

Service Management Lead

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through strategic partnerships and technology platforms. It outlines responsibilities in service management, process standardization, and integration of tools like ServiceNow, requiring expertise in ITIL/SRE frameworks and a hybrid work model.

SAP FI - FSCM Consultant (Credit Management & Serrala)

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities as an SAP FI Consultant, including project support, customization, testing, and stakeholder management, while highlighting the company's culture of empathy and long-term development.

Talent Acquisition Coordinator

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description highlights a role in IBM's Talent Acquisition team focused on managing the offer process, collaborating with stakeholders, and ensuring a positive candidate experience. It emphasizes IBM's culture of innovation, career development, and global collaboration while outlining requirements for attention to detail and communication skills.

Application Developer - AWS Cloud Full Stack

Company: IBM

Location: London, GB

Posted Dec 20, 2025

IBM CIC offers career opportunities in hybrid cloud and AI innovation with benefits like training, career growth, work-life balance support, and a diverse team environment. The role requires AWS cloud development expertise and emphasizes collaboration in an Agile setting.

Head of Studio Standards and Business

Company: Samsung Research America

Location: Irvine

Posted Dec 20, 2025

This job description outlines a technical role at Samsung's Visual Solutions Lab, focusing on standardization efforts, industry collaboration, and technology development in video/audio systems. Responsibilities include leading HDR10+ standardization, coordinating with broadcasters, and promoting Samsung technologies like HDR10+ and MMT in TV broadcasting.

Arquiteto(a) de Infraestrutura em SRE e Observabilidade

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

The text describes a role in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, technical expertise, and strategic growth opportunities. It outlines responsibilities in observability, SRE, DevOps, and ServiceNow integration, requiring skills in monitoring, automation, and system reliability.

Senior Technical Architect

Company: IBM

Location: Dallas, US

Posted Dec 20, 2025

This text promotes a career in IBM Consulting, emphasizing opportunities to work with leading companies on hybrid cloud and AI projects, leveraging advanced technologies, and fostering innovation through collaboration and growth-focused culture.

Data Engineer-Business Intelligence - 5658124

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

The text describes an AI engineering role at IBM Consulting, emphasizing collaboration, innovation, and career growth. It highlights opportunities to develop AI solutions, work with global teams, and contribute to technological advancements through hybrid cloud and AI initiatives.

Java/Middleware Core Developer (JBoss EAP Security)

Company: IBM

Location: Brno, CZ

Posted Dec 20, 2025

IBM Software focuses on innovative AI-powered solutions, emphasizing collaboration, security, and career growth. The role involves developing secure software components and working with diverse teams to drive digital transformation.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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