Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

SAP S/4HANA Order to Cash Senior Managing Consultant

Company: IBM

Location: No City, US

Posted Dec 20, 2025

This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and impactful projects. It outlines technical requirements, project management skills, and integration expertise needed for the position.

Procurement Operations SME

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description highlights IBM's Finance & Operations role as a critical driver of transformation and efficiency, emphasizing collaboration, innovation, and career growth opportunities within a dynamic global environment.

Consultant Manager Experimenté en Stratégie d'Entreprise

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 20, 2025

IBM Consulting offers comprehensive project services spanning strategy, design, implementation, and exploitation of technical and commercial solutions. The Enterprise Strategy practice seeks motivated consultants to drive innovation in the 5th industrial revolution, focusing on digital transformation, AI, cloud, and blockchain. The role involves leading transformation initiatives, managing multi-team projects, and enhancing client business models through technological expertise.

Technical Support Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 20, 2025

This job description highlights a Technical Support Engineer role at IBM focusing on data management solutions. It emphasizes collaboration with global teams, customer satisfaction, and opportunities for professional growth through advanced technologies and skill development.

Security Consultant Cloud Security Services

Company: IBM

Location: ABU DHABI, AE

Posted Dec 20, 2025

The text describes a job role for a Digital Security Managing Consultant focusing on cloud security, IAM, and hybrid/multi-cloud environments. It outlines responsibilities, required certifications, and expertise in security architecture, compliance standards, and large-scale security transformation projects.

Application Developer-Google Cloud FullStack

Company: IBM

Location: Segrate, IT

Posted Dec 20, 2025

This role involves developing software for clients, collaborating with teams, and leveraging technologies like Java and Kubernetes. It emphasizes innovation, career growth, and technical expertise.

AI Engineer Intern– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

IBM's AI Engineer internship emphasizes innovation, collaboration, and skill development, offering opportunities to work on cutting-edge AI solutions and contribute to impactful projects in a supportive environment.

Application Developer-DevOps - 5658170

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

IBM Consulting offers DevOps roles focusing on CICD pipelines, automation, and cloud technologies. The position requires expertise in DevOps tools, scripting, and agile methodologies, with a preference for cloud platform experience.

Technical Sales Architect - zStack

Company: IBM

Location: Bogota, CO

Posted Dec 20, 2025

IBM's job posting highlights collaboration, innovation, and growth opportunities for zArchitects, emphasizing technical expertise and global impact.

Director, Enterprise Sales

Company: IBM

Location: SYDNEY, AU

Posted Dec 20, 2025

This job description outlines a leadership role in enterprise sales, emphasizing innovation, collaboration, and growth opportunities. The position requires managing high-performing teams, driving digital transformation, and delivering impactful solutions. IBM highlights career development and a supportive culture as key aspects of the role.

QA/Test Developer Intern 2026

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 20, 2025

This text describes a Business Analyst role requiring expertise in translating business processes into IT requirements, collaborating with teams, documentation, testing, and compliance. It outlines responsibilities, education requirements, and technical skills needed for HR systems and system architecture knowledge.

Backend Developer

Company: IBM

Location: Bogota, CO

Posted Dec 20, 2025

The text describes a job role at IBM Consulting involving technical expertise delivery to clients, requiring skills in Java, Python, cloud technologies, and specific development frameworks.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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