Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Application Developer-Contact Center

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and responsibilities like system maintenance, incident response, and automation. It outlines required skills and preferred qualifications for an Application Developer role with 24/7 support expectations.

Consulting Senior Financial Analyst

Company: IBM

Location: Toronto, CA

Posted Dec 20, 2025

This job description outlines a Senior Financial Analyst role requiring advanced analytical skills, excellent communication, and proficiency in financial tools. It emphasizes leadership, business acumen, and experience with data visualization software like Power BI or Tableau.

Delivery Consultant Manager

Company: IBM

Location: Heredia, CR

Posted Dec 20, 2025

This text promotes an IBM Expert Labs role emphasizing career growth, collaborative innovation, and impactful client solutions. It highlights leadership opportunities, technical expertise, and a supportive culture focused on delivering world-class results through teamwork and continuous improvement.

.Net Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise in hybrid cloud and AI, requiring skills in ASP.NET and Microsoft technologies.

Salesforce Solution Engineer

Company: IBM

Location: New York, US

Posted Dec 20, 2025

This job description outlines a senior technical role at IBM's Salesforce Practice, requiring expertise in Salesforce architecture, public sector solutions, and cloud technologies. The position emphasizes leadership in digital transformation projects, technical advisory capabilities, and collaboration with clients and IBM teams.

Senior Delivery Project Manager

Company: IBM

Location: Markham, CA

Posted Dec 20, 2025

This job description outlines the role of a Project Manager at IBM, emphasizing responsibilities such as leading teams, managing resources, and delivering projects using best practices. It lists required qualifications like a bachelor's degree, PMP certification, and experience with project management tools. Preferred qualifications include an MBA and bilingual skills.

Application Developer-Contact Center

Company: IBM

Location: BANGALORE, IN

Posted Dec 20, 2025

This job description outlines a role as an Application Developer at IBM Consulting, focusing on hybrid cloud and AI projects. Responsibilities include software development, system maintenance, and support in a fast-paced 24/7 environment. Required skills involve technical expertise in contact center platforms and ITIL concepts.

Digital Sales Specialist Industries Market

Company: IBM

Location: Austin, US

Posted Dec 20, 2025

The text promotes IBM's hybrid cloud opportunities and a Digital Sales Specialist role, highlighting career growth, collaborative environments, and impactful client engagement with cloud solutions. It emphasizes training, consultative sales experience, and industry-leading resources for success.

AWS Cloud Solution Architect

Company: IBM

Location: Dallas, US

Posted Dec 20, 2025

A job seeking an AWS Cloud Solutions Architect with experience in migration, IaC, and certifications. Requires 8+ years, AWS certification, and a bachelor's degree.

AR Analyst (Credit Controller) with Czech/Slovak

Company: IBM

Location: Krakow, PL

Posted Dec 20, 2025

This role involves working with global clients on hybrid cloud and AI projects, requiring collaboration across cultures and expertise in O2C processes. Key skills include fluency in Czech/Slovak and English, analytical abilities, and teamwork.

Team Leader talent acquisition

Company: IBM

Location: Mexico City, MX

Posted Dec 20, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, innovation, and professional growth. It outlines roles in managing recruitment teams, improving processes, and fostering a data-driven approach while highlighting required skills and positive organizational culture.

Delivery Consultant - Data Security

Company: IBM

Location: Athens ( Greece ), GR

Posted Dec 20, 2025

The text promotes a career at IBM Technology Expert Labs, emphasizing collaborative innovation, career growth, and impactful problem-solving for clients. It highlights world-class services, strong onboarding, and opportunities to work with industry leaders while advancing technical expertise.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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