Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Financial Solutions Sales Account Executive

Company: Blackbaud

Location: USA

Posted Dec 19, 2025

This job description outlines a Financial Solutions Functional Sales Executive role requiring expertise in financial systems, nonprofit sector experience, and sales leadership. Responsibilities include partnering with account executives, delivering sales results, and developing strategies. The position emphasizes remote work flexibility, competitive compensation, and comprehensive benefits including healthcare, retirement plans, and wellness perks.

Director of Operations

Company: Finalsite

Location: USA

Posted Dec 19, 2025

Finalsite's job posting highlights their platform's impact on K12 schools and a remote Director of Operations role with responsibilities spanning sales, marketing, and cross-functional program management. The position emphasizes operational excellence, system governance, and collaboration across departments.

Content Creator - Learning & Development

Company: WCG International Consultants Ltd.

Location: Canada

Posted Dec 19, 2025

This job description highlights WCG's mission to create sustainable employment opportunities through work, emphasizing their commitment to inclusive workplaces, professional development, and impactful roles. The Content Creator position involves designing engaging learning resources, collaborating with teams, and delivering training materials that align with company values and accessibility standards.

Customer Support Specialist

Company: Linux Foundation

Location: USA

Posted Dec 19, 2025

The job description outlines a full-time Customer Support Specialist role at The Linux Foundation, emphasizing remote work, global collaboration, and responsibilities such as resolving customer inquiries, providing training support, and troubleshooting issues. Qualifications include a bachelor's degree and experience in customer support, with specific technical and communication requirements. The role requires flexibility, self-motivation, and proficiency in business technologies.

Clinical Denial Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

This job posting outlines a Medical Assistant role with responsibilities in claims documentation, patient communication, and compliance. It lists qualifications, preferred skills, and benefits including competitive compensation, healthcare coverage, retirement plans, and professional development opportunities. The employer emphasizes a supportive workplace and equal opportunity policies.

Senior Machine Learning Engineer - Agents data

Company: Canva

Location: Austria

Posted Dec 19, 2025

Canva seeks a Machine Learning Engineer to innovate AI-driven design tools. The role involves building data pipelines, collaborating with research teams, and contributing to impactful projects. The company offers equity, flexible benefits, and a supportive work culture.

Engineering Manager - JVM Ecosystem

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix's job posting highlights its leading entertainment services, comprehensive benefits, inclusive culture, and opportunities to shape JVM ecosystems. The role involves managing build processes, optimizing performance, and leading a team.

IT Customer Service Specialist II

Company: labcorp

Location: USA

Posted Dec 19, 2025

Labcorp is hiring an IT Customer Service Specialist with responsibilities including troubleshooting, hardware support, and customer service. The role requires 12 years of call center experience and offers benefits like medical coverage, 401k, and tuition reimbursement. The company emphasizes innovation, global impact, and equal opportunity employment.

Customer Support Engineer

Company: Hammerspace

Location: USA

Posted Dec 19, 2025

Hammerspace is hiring a Customer Support Engineer with L3L4 experience in cloud storage and networking. Responsibilities include technical support, collaboration with teams, and feedback. The role requires strong communication and troubleshooting skills. The company emphasizes equal opportunity employment.

Data Visualization Engineer (L4) - Ads

Company: Netflix

Location: USA

Posted Dec 19, 2025

This text describes Netflix's job opening for a Data Visualization Engineer, highlighting opportunities for growth, collaboration, and innovation. It emphasizes the company's commitment to enabling frictionless access to metrics, fostering self-serve analytics, and offering comprehensive benefits.

Technical Sourcer - AI/ML Engineers

Company: Cielo

Location: USA

Posted Dec 19, 2025

Cielo promotes career growth opportunities with a focus on innovation and inclusivity. The job description highlights talent acquisition roles with responsibilities spanning candidate sourcing, recruitment processes, and employer branding. Requirements include experience in sourcing and proficiency with recruitment tools.

Partner Integration Manager, UCAN

Company: Netflix

Location: USA

Posted Dec 19, 2025

This text describes Netflix's global entertainment services, job role responsibilities, required skills, and company benefits. It highlights the company's extensive reach, partnership ecosystem, and comprehensive employee benefits while emphasizing a collaborative and innovative work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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